Sales Associate | Part Time (8 hours)

Reiss Limited; Sheffield; On-site; GBP 12,000 - 15,000; Full time

Job summary

Reiss Limited is seeking a store associate in the United Kingdom to uphold brand standards and deliver an exceptional shopping experience. The role focuses on personal styling, knowledge of product history, and maintaining store presentation with a silent-service approach.

You will engage customers, share fashion insights, and drive sales in a dynamic omni-channel environment. The position requires a proactive, customer-centric attitude, comfortable with change, and a commitment to store

Qualifications

• Represents the brand to the highest standard in personal styling, grooming standards, demeanour and appearance.
• Confident in conveying knowledge of brand history, design process and our global omni channel business.
• Conducts themselves in line with company values.
• Adapts well to change.
• Maintains store cleanliness and silent-service standards.
• Keeps up to date with company news.
• Delivers a personalised service experience using the Reiss Experience CIC philosophy.
• Prioritises the customer and ensures they feel valued.
• Inspires and advises customers with all products and services.
• Builds customer relationships and shares knowledge of product, fabrics and trends.

Responsibilities

• Meets personal sales targets and KPIs.
• Uses all tools and services to achieve targets.
• Understands how the store and business makes and loses money.
• Follows procedures to minimise loss and protect stock, data and finances.
• Completes stock in and out processes accurately and by deadlines.
• Works with urgency, balancing multiple requests and tasks to meet deadlines.
• Communicates effectively with team members and supports others.
• Contributes to a positive store environment and development.

Job description

Positively promotes the brand

Represents the brand to the highest standard in their personal styling, grooming standards, demeanour and overall appearance

Confident in conveying to customers their knowledge of brand history, design process and our global omni channel business

Conducts themselves in line with company values

Adapts well to change

Takes pride in the store in maintaining all aspects of silent-service, brand standards and store cleanliness

Inquisitive and keeps up to date with company news

Provides an elevated customer experience

Delivers a personalised service experience using the Reiss Experience CIC philosophy, across all customer interactions and touch points

Prioritises the customer making sure that they always feel appreciated and valued

Demonstrates they are an expert by inspiring and advising customers with all available products and services

Builds and nurtures customer relationships, creating a loyal customer base Shares in depth knowledge of product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers

Meets targets and delivers expected results

is aware of the store and their own individual targets and Pfs Delivers personal sales targets and KPis

Uses all tools and services available to achieve personal targets

Understand how the store and business makes and (loses) money

Understands what is required of them in their role and how they impact their

OUSINESS

Maintains a safe and

operationally eficientstone environment

Adheres to all company policies and procedures

Follows Has procedures including how to minimise, resolve or report any potentia

Completes all stock in and out processes accurately and to required deadlines

Protects the store from any potential of loss i.e. stock, financial or data

nows now to process all online order deadlines

Follows all operational and cash handling procedures correctly

Works with a sense of urgency, effectively balancing multiple requests and tasks and meets deadlines

Contributes toa high performing team

Communicate effectively with other team members

Takes responsibility for their own development and completes required training

Responds positively to feedback, seeing it as an opportunity to grow Understands how their behaviour can impact the team Supports other team members succeed

Contributes to a positive store environment is reliable, completing all task and requests as required

Understands when to escape an issue or difficult situation to Management

Contributes to a diverse and inclusive environmen'