Sales Associate - New Bond Street 1

Chloé; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion house is seeking a Senior Sales Stylist in Bicester. As a brand ambassador, you'll manage client relationships, drive sales through exceptional service, and support the boutique's operational excellence. Ideal candidates will have a strong background in luxury retail and a passion for delivering outstanding customer experiences.

Qualifications

• Experienced Sales Advisor / Stylist with a track record in luxury retail.
• Strong team player and results-oriented individual.
• Deep understanding of CRM strategies and clienteling techniques.

Responsibilities

• Cultivate and maintain relationships with clients, driving sales through personalized service.
• Demonstrate expert knowledge of products to enhance customer experience across channels.
• Support daily operations including inventory management and compliance.

Skills

Client Relationship Management

Communication

Interpersonal Skills

Operational Excellence

Sales Orientation

Tools

CRM Tools

Job description

Senior Sales Stylist - Bicester

As a Chloé Senior Stylist, you will be an ambassador of the brand, welcoming guests into the Chloé family and cultivating strong, lasting relationships. You will be a trusted advisor, a proactive team player, and a reliable support to the management team.

HOW WILL YOU MAKE AN IMPACT?

• Client Relationship Management:
• Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
• Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
• Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
• Omnichannel Business Partnership:
• Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
• Drive sales by mastering omnichannel tools and providing seamless customer experiences.
• Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
• Operational Excellence:
• Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
• Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
• Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.
  

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• An experienced Sales Advisor / Stylist with a proven track record in luxury retail.
• A strong team player with excellent communication and interpersonal skills.
• A results-oriented individual with a passion for exceeding targets.
• Deep understanding of CRM strategies and clienteling techniques.
• An individual committed to providing exceptional customer service and building lasting relationships.
• Strong operational skills and attention to detail.
  
  

HOW DO WE KEEP YOU SMILING?

As a significant member of the Chloe community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

Your Journey With Us

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Boutique Manager

3rd Stage – Interview with the HR Business Partner & Country Manager UK

Learn More About Life At Richemont And Chloe Below

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

https://www.youtube.com/user/chloe/featured