Sales Associate - Neptune S

TN United Kingdom; Woking; On-site; GBP 25,000 - 35,000; Full time

Job description

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We are looking for a Sales Associate to join our Surgical Technologies Sales team covering South & Midlands of the UK.

Working closely with an experienced Regional Sales Manager, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the Regional Sales Representatives to achieve greater customer engagement and commercial success with our newly launched Neptune Portfolio. You will actively pursue business opportunities to grow Stryker's business in targeted accounts, demonstrating exemplary customer service and patient focus.

In this role you will:

1. Develop the skills required to become an effective sales representative.
2. Work closely with the sales team to drive compliance with current contracts.
3. Learn and practice techniques to grow the volume of a defined territory through sales of the Surgical Technologies portfolio.
4. Focus on market-leading brands such as Neptune and Safe Air.
5. Manage business in accounts within an existing sales territory and be responsible for the day-to-day running of key accounts.
6. Become proficient in handling stock issues, instrument requirements, organizing loan kits, and conducting regular customer training. Learn to provide guidance on the safe use of Stryker products within hospitals and operating theatres.
7. Support other sales managers to focus on new business acquisition and account development.

Initially, this is a training role with a view to becoming a full-time Sales Representative with independent targets and business objectives. There will be no individual sales target initially; bonuses will be based on achieving milestones/objectives and regional targets. This role supports all products within the Surgical Technologies portfolio.

Key accountabilities and responsibilities:

1. Learn to manage a territory effectively and grow business in line with national sales objectives.
2. Implement and deliver training sessions and workshops on the use of Stryker products to nurses, theatre practitioners, and surgeons.
3. Understand customer needs and identify opportunities to promote and sell Stryker’s products, with training provided on basic selling, presentation, and negotiation techniques.
4. Manage product provision channels such as consignment of kits or loan services to best meet customer needs.
5. Provide excellent customer service to hospitals within the assigned region, building relationships with key personnel.
6. Prioritize patient care by recommending appropriate products only.
7. Collaborate with the sales team and Business Unit Manager to ensure top-tier customer service across the region. Attend surgeon training meetings and conferences.
8. Maintain high ethical standards, treating customers and colleagues with respect, and representing Stryker positively.
9. Conduct trials and evaluations of products in theatre and clinical environments as needed.
10. Observe customer needs and liaise with colleagues to introduce new or additional Stryker products and support.
11. Record customer details and develop basic business plans to meet daily, weekly, and monthly objectives, learning to prioritize and allocate resources effectively for business growth.

Job Requirements

• Sales or business experience is advantageous but not essential.
• Commercial acumen and an interest or experience in customer engagement are beneficial.
• Proficiency in presentation skills using modern media.
• An interest in anatomy and physiology.
• Ability to engage, influence, motivate, and work diligently with others.

Travel Percentage: None