Sales Associate LEGO Store Westfield W12

The LEGO Group; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global toy company in London seeks a Sales Associate for its retail store. The role involves providing exceptional customer service, maintaining store standards, and assisting with stockroom operations. Ideal candidates will thrive in a dynamic environment and possess strong communication skills. The position offers various benefits including family care leave and colleague discounts.

Benefits

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Qualifications

• Must be able to provide a signature experience for every guest.
• Ability to maintain store cleanliness and displays.
• Safe and efficient handling of stockroom operations.

Responsibilities

• Ensure excellent customer service during shifts.
• Keep store displays visually appealing and clean.
• Assist in receiving and organizing merchandise.

Skills

Customer service

Cash handling

Communication

Job description

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Sales Associate LEGO Store Westfield W12, London

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Client:

The LEGO Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

95a234334bd8

Job Views:

12

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description

Typically responsible for Store operational tasks in duty.

Core Responsibilities
Tasks will be assigned by floor leader in duty.
• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LBR standards, know and abide by all safety regulations and notify management of potential shortage situations

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different minority backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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