Sales Associate | Leadenhall

Reiss Limited; Greater London; On-site; GBP 16,531 - 22,041; Part time

Benefits offered by this job

Wear allowance

Employee discount

Commission structure

Employee Assistance Programme

Health plan

Fitness discounts

Parental pay

23–25 days annual leave

Referral program

Career development

Job summary

Reiss Limited in London is seeking a part-time Sales Associate to join our Leadenhall team on a permanent basis. You’ll deliver premium customer service and support the management team to hit sales and store operational goals.

You’ll provide in-depth knowledge of the brand and products, maintain visual standards, and represent the Reiss brand as a trusted ambassador. Strong communication and a customer‑first mindset are essential.

Qualifications

• Providing exceptional customer service and supporting management to achieve sales and store goals.
• Knowledge of the Reiss brand and products helps you guide customers.
• Adapt to fast-paced retail environments while maintaining brand standards.

Responsibilities

• Deliver a premium and tailored customer service experience.
• Provide in-depth knowledge of the brand and products.
• Communicate effectively with customers, team members and management.
• Maintain visual standards and act as a Reiss Brand Ambassador.

Skills

Premium/Luxury product knowledge

Customer service excellence

Communication skills

Team player

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance ofour designs, our continued success comes as no surprise. With standalonestores, concessions and franchise operations in over 230 locationsinternationally, as well as online and app, our presence as a leadingluxury brand is well established.

Working at Reiss, our common purpose is to continue to grow ourbusiness, to walk in the shoes of our customers, and to be exceptionalin everything we do.

For our retail teams this means it means providing elevated customerservice, a store environment that stands out in the market and workingas a team to meet and exceed both our customers’ expectations and ourbusiness goals.

What’s the role about?

As part of our Retail team, you’ll be joining our Leadenhall as our Sales Associate, on a permanent, part-time, basis. You’ll beresponsible for providing exceptional customer service and supportingour management team to achieve sales and operational goals.

What you’ll be doing

• Delivering a premium and tailored customer service experience


• Providing in depth knowledge of the brand and our products


• Communicating appropriately and effectively with customers, team members and management


• Maintaining visual standards


• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product


• Previous experience in a customer-facing environment


• Be able to see things through the customer’s eyes


• Excellent customer service skills


• Flexibility and ability to adapt to changing priorities


• Ability to work in a fast-paced retail environment


• Have excellent communication and interpersonal skills


• Have excellent organisational and decision-making skills


• Be a team player

• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance


• Generous employee discount


• Rewarding commission structure


• Wellbeing and financial support through our Employee Assistance Programme


• Low monthly cost health support through our medical cash plan


• Fitness discounts


• Family friendly policies including enhanced parental pay


• 23 days annual leave, increasing to 25 days after 2 years’ service


• Employee referral scheme
  
• Career development opportunities

We recognise the importance and power of diversity within ourbusiness and, as such, we ensure that our people processes are fair,transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against onthe grounds of gender, gender identity or expression, pregnancy,marital status, age, race, colour, ethnic background, nationality,disability, sexual orientation, religion, religious or similar belief.Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.