Sales Associate III - CE UK Regent St (11-19 Hours)

Tapestry; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une grande maison de luxe recherche un Sales Associate pour rejoindre son équipe à Londres. Vous serez responsable d'atteindre les objectifs de vente et de service tout en offrant une expérience client exceptionnelle. Si vous avez une expérience en vente de détail, un bon niveau d'anglais et un sens aigu du service, ce poste est fait pour vous.

Qualifications

• Expérience préalable en service de détail essentielle.
• Maîtrise de l'anglais requise.
• Capacité à gérer plusieurs clients simultanément.

Responsibilities

• Atteindre les objectifs de vente et de productivité personnels.
• Agir en tant qu'ambassadeur de la marque.
• Fournir un service qui dépasse les attentes des clients.

Skills

Communication efficace

Service client

Énergie élevée

Education

Expérience en environnement de service de détail

Connaissance des normes de vente au détail de luxe

Job description

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.