Sales Associate II - CE UK Westfield Stratford (20-39 Hours)

Coach; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading design house as a Sales Associate, where you will embody the brand's spirit and drive sales through exceptional customer service. This role is perfect for those with a passion for luxury retail and a knack for building relationships. You'll thrive in a dynamic environment, contributing to store goals while ensuring every customer's needs are met. With a focus on personal growth and teamwork, this position offers a unique opportunity to be part of a globally recognized brand that values innovation and inclusivity. If you're ready to make a difference in the retail landscape, this is the role for you.

Qualifications

• Very good English proficiency is essential.
• Previous experience in a retail service environment is crucial.

Responsibilities

• Meet personal sales and productivity goals.
• Provide exceptional customer service and act as a brand ambassador.

Skills

Sales Skills

Customer Service

Communication

Teamwork

Productivity Awareness

Education

Retail Experience

Luxury Retail Background

Job description

Sales Associate II - CE UK Westfield Stratford (20-39 Hours)

Location

London, England

Country

United Kingdom

Region

United Kingdom

Reference Number

577011600-d2713

Position type

Permanent

Category

Retail

Job Function

Store - Associate

Entry Level
Mid to Senior Level

Sales Associate II - CE UK Westfield Stratford (20-39 Hours)

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.