Sales Associate i - ce UK York (40 Hours)

COACH; York and North Yorkshire; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading luxury accessory brand in the United Kingdom seeks a Sales Associate to drive sales and provide exceptional customer service. The ideal candidate will have strong English proficiency and prior retail experience, particularly in luxury settings. Responsibilities include achieving sales goals, serving customers according to brand standards, and collaborating with team members to enhance store performance.

Qualifications

• Essential to have previous experience in a retail service environment.
• Background in working in luxury retail is desirable.
• Ability to effectively communicate with customers and staff.

Responsibilities

• Achieve personal sales and productivity goals.
• Act as a brand ambassador and meet customer needs.
• Participate as a team member to exceed performance standards.

Skills

Very good English proficiency

Customer communication

Sales behavior modeling

Teamwork

Job description

Overview

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers\' needs are consistently exceeded.

Responsibilities

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers\' needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Qualifications

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.