Sales Associate I - CE UK Leeds (40 Hours)

Coach; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate, where you will embody the spirit of luxury retail. In this role, you will leverage your sales skills and customer service expertise to create memorable shopping experiences. You'll work in a dynamic environment, engaging with customers and ensuring their needs are met with excellence. This position offers a unique opportunity to grow within a globally recognized brand that values innovation and inclusivity. If you are passionate about luxury retail and customer satisfaction, this is the perfect opportunity for you.

Qualifications

• Experience in retail service environment is essential.
• Very good English proficiency required.

Responsibilities

• Achieve personal sales and productivity goals.
• Meet and exceed customer service expectations.

Skills

Sales Skills

Customer Service

Communication Skills

Teamwork

Retail Experience

Education

High School Diploma

Retail Training

Job description

Location

London, England

Country

United Kingdom

Region

United Kingdom

Reference Number

563466200-7fff0

Position type

Permanent

Category

Retail

Job Function

Store - Associate

Entry Level
Mid to Senior Level

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements:

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.