Sales Associate - Hampstead (Part-time)

Borough Kitchen; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

Borough Kitchen seeks a part-time retail associate for their Hampstead store. The ideal candidate will be passionate about cooking and customer service, providing expert advice and support while promoting an exceptional shopping experience. With a focus on quality kitchenware and a welcoming team, this position offers a vibrant work environment and opportunities for personal growth.

Benefits

Industry-leading discount program

Complimentary Cook School classes

Access to employee assistance program

Company events

Qualifications

• 1–2 years’ retail experience is essential.
• Passion for cooking and helping customers.
• Strong product knowledge and cross-selling skills.

Responsibilities

• Help customers with kitchen and dining experiences.
• Maintain store standards and handle after-sales care.
• Engage in proactive stock and display management.

Skills

Customer-focused

Communication

Product knowledge

Proactive

Education

Retail experience (1–2 years)

Job description

Location: 1 Hampstead High Street, London NW3 1RG

Hours: 10:00–18:00, Monday to Sunday (part-time, 2–3 shifts per week, including weekends and bank holidays)

Pay: £13.85 per hour, in line with the London Living Wage

Borough Kitchen is dedicated to inspiring home cooks by offering premium tools, expert knowledge and creative ideas that elevate both cooking and entertaining. As the UK’s leading premium kitchenware retailer, we operate five London stores, a fast-growing eCommerce platform, and a cook school. We provide an exceptional range of kitchenware, tableware and inspiration.

We are currently looking for a friendly, outgoing and food-loving individual to join our Hampstead store on a part-time basis. If you have a genuine passion for cooking and feel confident offering expert advice and exceptional service, we would love to hear from you. Your role will be to help customers get the very best out of their kitchen and dining experiences.

You will be joining a welcoming, knowledgeable team in a professional yet dynamic environment that celebrates a shared love of food, cooking and entertaining.

Please note that availability on weekends and bank holidays is essential.

Borough Kitchen is an equal opportunity employer and proud to be a London Living Wage accredited business.

• 1–2 years’ retail experience (essential)
• Passion for cooking, entertaining and helping customers
• Confident communicator with a friendly, approachable manner
• Strong product knowledge and cross-selling skills (training provided)
• Customer-focused, with a long-term relationship mindset
• Proactive with stock, displays and maintaining store standards
• Comfortable handling purchases, deliveries and after-sales care
• Willingness to learn and grow within the team

• Industry-leading discount programme on products for our employees
• Complimentary Cook School classes
• Company events

• Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing