HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
HUGO BOSS UK Ltd | Sales Associate | Brighton
Full Time | Permanent Contract
What you can expect:
Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
Responsible for CRM data gathering & quality management
Contribute to achieve the location’s performance targets and individual KPI’s
Support in transaction, complaint & return handling
Participate in regular trainings to continuously develop
Support in all operations for loss prevention and stock management
Proficient utilization of business systems & latest technology
Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
Excellent interpersonal and communication skills at all levels
Demonstrate strong commercial acumen and brand knowledge
Ability to be flexible & adaptable to the need of the business