Sales Associate - Foodhalls

HARRODS; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join the vibrant Harrods Foodhalls as a Sales Associate, where you'll provide world-class customer service and share your passion for food and drink. You'll be part of a dynamic team, pacing the busy environment while building relationships and achieving sales targets. Enjoy a supportive culture with extensive career opportunities and competitive benefits.

Benefits

22 days' holiday plus birthday off

Double time on Bank Holidays

Up to 33% Harrods discount

Competitive commission scheme

Generous pension scheme

Qualifications

• Strong organizational skills to manage shop floor.
• Ability to remain calm under pressure.
• Effective problem-solving and listening skills.

Responsibilities

• Provide world-class and personal customer service.
• Demonstrate exceptional product knowledge.
• Achieve sales targets and build customer relationships.

Skills

Organizational Skills

Customer Service

Problem Solving

Adaptability

Collaboration

Job description

We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Foodhalls. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.

About the role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. The hustle and bustle of our world-famous Foodhalls is like no other. From the Roastery and Bake Hall, to the Chocolate Hall, to the Fresh Market Hall, it's busy, vibrant, diverse and has something for everyone. The environment is fast moving, customer service focused and our Sales Associates are passionate and knowledgeable about all things food and drink.

In return, you'll enjoy a package that includes 22 days' holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme.

About you

You'll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

You'll also -

- Have great organisational skills to keep the shop floor running smoothly

- Have the ability to remain calm, and measured even when under pressure

- You'll be resilient, and adaptable to your audience and environment believing that anything is possible

- Be a problem solver, asking questions and listening effectively

- Be collaborative in your nature, and thrive as part of a team, building relationships with colleagues and customers alike

- Enjoy the thrill of achieving sales targets

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our promise to you

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram