Sales Associate / Fit Specialist

The Pantry Underwear; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a leading company in the retail sector as a Sales Associate, where you will provide exceptional customer service and support bra fittings. This role offers hands-on training and the opportunity to develop customer relationships that enhance brand awareness and revenue. Ideal candidates are motivated, detail-oriented, and flexible. You will be part of a mission to transform the experience of bra fitting, working in a supportive environment with opportunities for growth.

Benefits

Company pension

Paid holiday

Qualifications

• Experience in customer service and bra fitting.
• Ability to manage multiple tasks in a detail-oriented environment.

Responsibilities

• Provide product advice and conduct bra fittings.
• Support on-site and off-site events.
• Manage customer relationships and inventory.

Skills

Customer service

Organizational skills

Detail-oriented

Flexibility

Tools

Excel

Shopify

EPOS systems

Adobe software

Job description

1 week ago Be among the first 25 applicants

Looking for a career in strategic sales, customer marketing ( across channels ) &/or business development?! Join The Pantry Underwear's Sales Team to experience the best fit training in the business - Google us - it's 'more' than a retail job.

We train our Sales Associates in visual merchandising, customer service ( incl. online ), diary management, events management, business development, offline and online marketing.

We're looking for a motivated and caring candidate who wants a hands-on role, to forge customer relationships that drive and maintain footfall, online traffic, brandawareness and revenue for the business. And ultimately you will play a hugely important part in our mission to transform the dread of bra fitting!

Main Duties & Responsibilities:

Customer service– offer product advice and bra fitting to customers of The Pantry Underwear and Bridalwear. Bra fitting in specialist sectors including bridal, maternity, and post-surgery.

Virtual bra fitting– conduct virtual fittings in line with the brand tone of voice and utilising learned technical and product knowledge.

Customer relationship management– encourage repeat business including VIP status, loyalty engagement and advocacy, up sell incentives as well as sales development pathways e.g. from pregnancy to through to post-nursing / maternity ( includes digital communications training, using Klaviyo ).

On site & off site events support– in collaboration with marketing, the Sales Associates will support organisation of on site and off site customer events, involving liaising with external partners, budgeting and procurement and agenda management as well as promotion.

Visual merchandising– ensure that products are always displayed to their best advantage in stores ( & with input to online also ) and that displays are re-stocked regularly, as well as aesthetically maintained e.g. pricing, sizing, back up stock.

Product range development– provide customer feedback to management.

Inventory management– administration of EPOS and website back office as appropriate. Maintain good awareness of stock outages and size availability across styles, as well as movement of stock between sites. New technology to be deployed in 2025 to enhance the customer experience between online and stores, with view to growing network in future.

Site maintenance- ensure that the workplace is kept clean and tidy, with regular responsibilities via the cleaning rota.

We're looking for someone who:

is Positive, well-mannered, and motivated to help people and transform the often negative associations of the bra wearing community with finding a bra

has the Ability to organise and prioritise their workflow, ensuring the customer is at the forefront but that operational standards are maintained

Thrives in a detail orientated and customer centric environment with the ability to complete tasks / projects, often multiple at any one time

is Flexible and adaptable to changing priorities

Experience with Excel, Shopify, EPOS systems and Adobe software is helpful

Recruitment specifics:

This is a permanent position as we do not hire temporary staff outside of freelancers.

During the C-19 pandemic we maintained our full team and upskilled / repurposed individuals in response to this challenging period.

Our main objective from a recruitment perspective is to forge careers for those who choose to join us.

We’re looking for someone who’s able to join us as soon as possible based in our Islington Square store with the likelihood of travel to sites elsewhere occasionally which will be funded by the company.

Employees are entitled to company pension ( age and hours dependent ) beyond the probationary period and paid holiday.

The hours are 24-38 hours per week (3-5 days) and this will include weekend days.

Application:

Applications should consist of a CV and cover letter stating why you feel you'd suit the role and why you want to work for The Pantry Underwear specifically.

As a small business, we are not able to respond to every applicant but we do review and carefully consider every application that is submitted to us.

Thank you for considering applying for this role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

• Industries

  Retail

Referrals increase your chances of interviewing at The Pantry Underwear by 2x

Sign in to set job alerts for “Salesperson” roles.

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 14 hours ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

City Of London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Sales Associate I - CE UK Regent Street (40 Hours)

London, England, United Kingdom 1 week ago

Sales Associate (FTC - 6 months) Carnaby Street, London

London, England, United Kingdom 3 weeks ago

Hounslow, England, United Kingdom 1 week ago

Sales Associate - Jacquemus, Accessories (Full Time - 37.5 hours)

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 5 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

BOTTEGA VENETA - Client Advisor WRTW (Harrods)

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.