Sales Associate - Fashion

HARRODS; London; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join Harrods as a Sales Assistant, where you'll provide exceptional customer service and build strong relationships with customers. Benefit from a supportive environment that invests in your development, offers competitive commissions, and includes generous discounts. If you have a passion for luxury retail and a desire to exceed customer expectations, we want you to be part of our team.

Benefits

22 days holiday

Birthday off

Up to 33% discount

Competitive commission scheme

Generous pension scheme

Extra 10% staff-only days

Qualifications

• Passion for providing world-class customer service.
• Ability to remain calm under pressure.
• Experience in a retail environment is a plus but not essential.

Responsibilities

• Provide exceptional customer service while demonstrating product knowledge.
• Build quality customer relationships to achieve business goals.
• Maintain smooth operations on the shop floor.

Skills

Organizational skills

Customer service

Team collaboration

Resilience

Job description

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our sales assistants are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. Whether it's high-end fashion, up and coming unique brands and everything between, we have a space for you to be yourself across our Menswear, Womenswear, Childrenswear and Fashion Lab departments. Immerse and indulge yourself in the glamour, cutting edge and pure sophistication of what fashion really means at Harrods.

About the role

You'll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand.

In return, you'll enjoy a package that includes 22 days' holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme.

About you

You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.

You'll also:

- Have great organisational skills to keep the shop floor running smoothly

- Have the ability to remain calm, and measured even when under pressure

- You'll be resilient, believing that anything is possible and can overcome challenges in front of you

- Be collaborative in your nature, and thrive as part of a team

- Enjoy the thrill of achieving sales targets

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our promise to you

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

On top of this, you will receive a great set of benefits, great in-store discounts with extra 10% staff only days and a culture of recognition which celebrates and rewards individual achievement.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram