Sales Associate - Birmingham

VF Corp.; Birmingham; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Job summary

The North Face in Birmingham is seeking a Sales Associate on a fixed-term 16-hour week to deliver memorable service and maintain brand standards.

You will provide excellent customer service, grow product knowledge, and work weekends/evenings as needed. The role offers employee benefits and the chance to grow within a global brand.

Qualifications

• Excellent written and verbal communication in English.
• Ability to work weekends, evenings and holidays.
• Passion for fashion and retail.

Responsibilities

• Provide the highest level of customer service, treating all customers with respect.
• Develop thorough knowledge of in-store products.
• Maintain merchandising standards per brand guidelines.
• Keep up to date with trends and brand positioning.
• Follow store and stock room procedures.

Job description

**Sales Associate (Fixed term, 16hrs/week)** **Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience!** We’re looking for a passionate **Sales Associate** (Fixed term, 16hrs/week) to join our **The North Face**team based at **our store in Birmingham.** As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with. **Let’s talk about the role!** We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level. **How you’ll make a difference** We expect that our Sales Associates help deliver a memorable retail experience by: * Providing the highest level of customer service, ensuring that all customers are treated with respect* Developing a thorough knowledge of products in store* Maintaining merchandising standards in accordance with brand guidelines* Keeping up to date with current trends and the brand’s place within the market* Following all operational procedures in the store and in the stock room. **What makes you the perfect Sales Associate?** * You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.* You have a positive can-do attitude, facing all situations in the store* You are passionate about our brand, fashion, and retail in general* You have excellent written and verbal communication in English (another language is a plus but not necessary)* You are flexible when it comes to working weekends, evenings and holidays as necessary Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. **What’s in it for you?** We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have: * Career ownership, enabling you to build your knowledge and experience across different brands* A supportive feedback-based culture where respect and integrity guide us in what we do* Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally **Free to Be** We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you liked what you have read and want to join our team then we would be keen to hear from you! *Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.*R-20261005-0019