Sales Associate - Bed & Bath

Harrods; Greater London; On-site; GBP 28,000; Full time

Job summary

Join Harrods as a Sales Associate in the Bed & Bath department, where you'll provide exceptional customer service and product expertise in a luxury retail environment. With an annual salary of £27,800 and numerous perks, this full-time role offers a unique opportunity to grow within a prestigious brand, ensuring customer loyalty and satisfaction.

Benefits

Competitive commission scheme

Company pension

22 days’ holiday plus your birthday off

Up to 33% in-store discount

Season ticket loan

Qualifications

• Experience in a home & lifestyle environment within a luxury retailer.
• Excellent communication and organizational skills.
• Proficient in MS Office Suite.

Responsibilities

• Partner with customers to understand their needs and build relationships.
• Work with high-end linens and luxury brands.
• Deliver world-class, personalized customer service.

Skills

Communication

Organizational Skills

Problem-solving

Customer Service

Teamwork

Tools

MS Office Suite

Job description

Harrods, Knightsbridge, England, United Kingdom

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Harrods, Knightsbridge, England, United Kingdom

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We’re currently seeking full-time Sales Associates to join our welcoming and close-knit Harrods family in our luxury Bed & Bath department. If you are passionate about luxury home décor, detail-oriented, knowledgeable about product specifications, committed to exceptional customer service, and comfortable with technology (ordering systems, MS Excel, etc.), this is an ideal opportunity for you.

About The Role

Our Sales Associates are central to our mission, embodying our core values and striving to exceed customer expectations. In the Bed & Bath department, you will partner with customers, understanding their needs in detail, and building sustainable relationships. You will be product experts, working with high-end linens and luxury brands to ensure customer loyalty.

In return, you will receive a package including an annual salary of £27,800, a competitive commission scheme, a company pension, 22 days’ holiday plus your birthday off, up to 33% in-store discount (including food hall and restaurants), and a season ticket loan.

This is a fully on-site role, working 5 days out of 7.

For more information, see our Hybrid@Harrods policy on our Career Site or contact our Talent Acquisition team regarding role requirements.

About You

Ideally, you will have experience in a home & lifestyle environment within a luxury retailer. You will deliver world-class, personalized customer service, demonstrate exceptional product knowledge, and foster strong customer relationships to meet business goals while representing the Harrods brand.

• Excellent communication and organizational skills to ensure smooth shop floor operations
• Ability to stay calm and measured under pressure
• Resilient and adaptable, believing that anything is possible
• Passionate about providing an elevated client experience
• Problem-solving skills, asking questions, and listening effectively
• Proficient in MS Office Suite (Excel, Word, PowerPoint)
• Collaborative team player, building relationships with colleagues and customers
• Enjoys achieving sales targets

About Us

Harrods is a leading luxury department store, renowned for attracting top designers and sought-after brands worldwide. Our goal is to make visiting our iconic Knightsbridge store an inspiring shopping experience.

Our Promise

Help us make the impossible possible for our customers, and we will support your growth. We offer a friendly environment, abundant opportunities, and support to develop an exceptional career across our diverse business areas.

Our Culture

We value individuality and believe that the personality and authenticity of our people set us apart. We welcome applications from all backgrounds and cultures. Your unique qualities make us exceptional.

Learn more about life at Harrods by searching #TogetherHarrods on LinkedIn or following us on Instagram @togetherharrods.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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