Sales Associate (24 hours) Bicester Village

Monica Vinader; Bicester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A luxury jewellery brand located in Bicester is seeking a Sales Associate who will drive sales and provide an exceptional customer experience. The ideal candidate is a team player with excellent communication skills, a proactive attitude, and a commitment to delivering high-quality service. This role offers generous benefits including a staff discount, private healthcare, and more.

Benefits

Generous staff discount

Workplace pension scheme

Private healthcare

Employee Assistance Programme

Qualifications

• Ability to work well under pressure in a fast-paced environment.
• Prepared to go the extra mile to ensure customer expectations are achieved.
• Positive, proactive, and able to work to direction.

Responsibilities

• Achieve individual sales and KPI targets through delivering exceptional service.
• Support management team with operational tasks like stock takes.
• Demonstrate exceptional product knowledge and passion for the brand.

Skills

Customer first attitude

Excellent communication

Team player

Problem-solving

Resilience

Job description

Job Title: Sales Associate

Location: Bicester Village

Hours: 24

Reporting into: Boutique Manager

Who we are

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to

be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious

materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine

jewellery accessible and affordable.

And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards,

proving we are leading the way in sustainable jewellery:

● Queen's Award for Enterprise: Sustainable Development 2022

● Ethical Sustainable Jewellery Business of the year 2023, Retail Jeweller

● Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House

● Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces

● Responsible Business of the Year, 2025, Positive Luxury

We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships

with our community, who we owe our success to. We are looking for someone special to join our team to help us

make luxury something we can all enjoy everyday.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service

that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and

a loyal and growing community who advocate for us.

What you’ll do

Driving Sales and Exceptional Customer Experience

● Achieve individual sales and KPI targets through delivering exceptional service to customers

● Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision

● Deliver in store services with confidence (eg: engraving and aftercare)

Supporting the Team

● Comply with Monica Vinader company policies and procedures at all times

● Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment

● Exceptional personal grooming and presentation

Delivering Efficiency

● Support the management team to deliver operational tasks (eg: stock takes, visual merchandising

guidelines, stock deliveries)

What you’ll bring

● A customer first attitude and a desire to drive sales

● Excellent communication and interpersonal skills

● Prepared to go the extra mile to ensure customer expectations are achieved

● Ability to work as part of a team

● Ability to work well under pressure in a fast paced environment

● Positive, proactive and able to work to direction

To be successful at Monica Vinader...

● You are a doer

● You’re a team player

● You’re humble

● You are honest, straightforward and transparent

● You are a good teacher/mentor (approachable and accessible)

● You want to get your hands dirty

● You solve problems

● You are resilient

● You are flexible

● You are entrepreneurial, smart, and passionate

● If you don't know something, you say so. Then go figure it out quickly

● You love working in a creative environment

● You have a sense of humour

● You are an insatiable learner

Company Benefits

● Generous staff discount for personal use and friends and family discount code

● Workplace pension scheme

● Paid volunteering days to support charitable causes

● Perkbox flexi points every month for discounts with other brands

● Length of service awards for key milestones one, three, five and ten years

● Tech scheme and cycle to work scheme

● Financial Assistance - Loan / Advance payments

● Private healthcare

● Life Assurance

● Employee Assistance Programme 24/7

Additional Requirements

Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

Travel to our other Boutiques and Concessions may be required