Sales Associate

TN United Kingdom; Tillicoultry; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Sales Associate to join its dynamic team. This role is pivotal in creating a memorable experience for customers while promoting premium products. As a Sales Associate, you'll engage with customers, provide exceptional service, and contribute to achieving daily sales targets. This fast-paced environment offers a unique opportunity to build a career with a brand committed to quality and performance. If you have a passion for sportswear and a knack for sales, this position could be the perfect fit for you.

Benefits

Career Development Opportunities

Qualifications

• Ability to thrive in a sales-targeted environment.
• Excellent written and oral communication skills.

Responsibilities

• Greeting and serving customers as they enter the store.
• Providing excellent customer service and handling complaints.
• Identifying opportunities for upselling and add-on sales.

Skills

Sales Experience

Customer Service

Communication Skills

Problem-Solving

Teamwork

Job description

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About Castore

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a globally respected brand for its unwavering commitment to engineering the highest quality sportswear, continually seeking innovation and performance enhancement.

The sportswear market has been dominated by a small clique of mass-market brands. Castore aims to be a premium alternative, the natural brand of choice for discerning athletes demanding the very best.

The Role

A Sales Associate plays a vital role within our stores, working with a dedicated team, engaging with premium products, customers, and achieving daily targets.

Your goal is to create a memorable ‘Castore experience’ for customers, informing them about our products and driving service and sales excellence.

Responsibilities

1. Greeting and serving customers as they enter the store.
2. Acting as an ambassador for the Castore brand.
3. Providing excellent customer service.
4. Advising and assisting customers.
5. Handling complaints or escalating serious issues to the manager on duty.
6. Conducting customer transactions.
7. Replenishing stock on shelves.
8. Assisting with store deliveries.
9. Monitoring and reporting on KPIs, e.g., in-store orders, e-receipts.
10. Identifying opportunities for upselling and add-on sales.

Skills & Qualities

• Ability to thrive in a sales-targeted environment.
• Capacity to work independently or as part of a team.
• Excellent written and oral communication skills.
• Problem-solving initiative.
• Friendly, positive attitude.

What We Offer

• An opportunity to build a career with a fast-paced, high-growth brand.