Sales Associate

Paige; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate Sales Associates to join their dynamic team in London. This role involves engaging with customers, building relationships, and driving sales in a premium retail environment. Ideal candidates will have a background in retail or customer service, showcasing strong communication skills and a proven sales track record. The company is committed to creating a positive shopping experience, and you will play a crucial role in maintaining high standards of customer service. If you thrive in a fast-paced setting and enjoy fashion, this opportunity is perfect for you.

Qualifications

• Previous retail or customer-related experience is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist and interact with customers courteously to ensure satisfaction.
• Utilize selling skills to identify customer needs and close sales.
• Manage stock and support store events while achieving sales targets.

Skills

Retail experience

Customer service skills

Strong communication skills

Sales skills

Ability to work in a fast-paced environment

Job description

We are currently recruiting for Full Time Sales Associates to join PAIGE working in our London Department Stores. We are looking for passionate and energetic candidates to join us in continuing the success within our partners’ retail stores by managing customer needs, building and maintaining customer relationships and focusing on new sales opportunities, all through excellent communication and a positive approach within a premium and fast-paced environment.

Candidates should be available for Full Time work, working 5 days per week, with availability across the full week including weekdays & weekends.

Our sales team use their strong selling skills to assist clients with all purchases, be an effective brand ambassador, build rapport and relationships with existing customers, as well as providing outstanding service in all customer interactions.

Responsibilities:

• Assisting and interacting with customers in a warm and courteous manner.
• Engaging every client in an interaction that results in the highest level of client satisfaction that positively impacts both sales and service.
• Utilising exemplary selling skills to effectively identify customer needs and close sales.
• Stock management including stock takes, deliveries, visual merchandising and replenishment.
• Driving sell-throughs on slow sellers.
• Resolving or escalating all customer issues.
• Creation of a detailed review of the business and product at the end of each season, including good competitor awareness of product and sale periods.
• Building key relationships with store managers and teams (as appropriate).
• Supporting events and store pop-ups, with an understanding of sales targets/plans.

Required Qualifications/Skills:

• Previous retail experience or relevant customer-related experience (i.e. hospitality, etc.); denim experience & department store experience preferred.
• Excellent fashion & retail operations knowledge.
• Proven track record in achieving sales results.
• Availability to work retail business hours including lates, weekends and bank holidays.
• Strong communication skills, both verbal and written, customer service skills and the ability to prioritise while handling multiple tasks.
• Ability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment and willing to adapt.

About the Company:

PAIGE believes that every choice we've ever made - the big ones, the small ones, the right or the wrong - has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.

From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.

Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.

As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in - jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.