Sales Associate

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About Castore

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.

The sportswear market has been dominated by a small clique of mass-market brands, and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.

The Role

A Sales Associate is a very important role within our stores, working closely with premium products, customers, and achieving daily targets. You will be part of a hardworking team, delivering the ‘Castore experience’. Your job is to inform all customers about our products and drive service and sales within our stores.

This is a temporary pop-up store, so the role will be on a temporary contract.

Responsibilities

• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Providing excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing stock on the shelves.
• Assisting with store deliveries.
• Monitoring and reporting on KPIs regularly, e.g., in-store orders, E-receipts.
• Identifying opportunities for upselling and add-on sales.

Skills & Qualities

• The ability to thrive in a sales-targeted environment.
• The capacity to work independently or as part of a team.
• Outstanding written and oral communication skills.
• A proactive approach to problem-solving.
• A friendly, positive attitude.

What We Offer

• An opportunity to build a career with a fast-paced, high-growth brand.