Sales Associate

Castore; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

Castore in Glasgow is seeking a Sales Associate to join their team. This role is pivotal for delivering the Castore experience to customers by providing excellent service and supporting sales.

You will be responsible for greeting customers, processing transactions, and enhancing store operations while contributing to a vibrant team environment. The position offers competitive salary and growth opportunities within a dynamic brand.

Qualifications

• Capable of thriving in a sales-targeted environment.
• Ability to work alone or as part of a team.
• Outstanding written and oral communication skills.

Responsibilities

• Greet and serve customers as they enter the store.
• Act as an ambassador for the Castore brand.
• Provide excellent customer service.

Skills

Sales-targeted environment

Teamwork

Communication skills

Problem-solving

Positive attitude

Job description

Role

A Sales Associate is a very important role within our stores. You will be given the opportunity to be part of a hard‑working team, working closely with premium product, customers and achieving daily targets.

We want our customers to step into the store and feel the ‘Castore experience. It’s your job to inform all customers about our products and drive the force behind service and selling within our stores.

Responsibilities

• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Always provide excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing the supply of stock on the shelves.
• Assisting with store deliveries.
• Replenishment of the store.
• Monitor and report on KPIs regularly, e.g. Order in store, E‑receipts.
• Identify opportunities for up‑selling products and add‑on sales.

Skills & Experience

• The ability to thrive in a sales‑targeted environment.
• The capacity to work alone or as part of a team.
• Outstanding written and oral communication skills.
• A desire to use your initiative to solve problems.
• Friendly positive attitude.

What We Offer

Competitive salary

A chance to build a career with a fast‑paced, high‑growth brand.