Sales Associate

TN United Kingdom; Castleford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a forward-thinking sportswear brand dedicated to enhancing athletic performance. As a Sales Associate, you will play a crucial role in delivering an exceptional customer experience, helping athletes discover premium products tailored to their needs. Your proactive approach and outstanding communication skills will be essential in driving sales and fostering brand loyalty. This is a unique opportunity to grow your career with a fast-paced, high-growth company that values innovation and excellence.

Benefits

Career Development Opportunities

Qualifications

• Ability to thrive in a sales-targeted environment.
• Outstanding communication skills, both written and oral.

Responsibilities

• Greeting and serving customers as they enter the store.
• Providing excellent customer service at all times.
• Identifying opportunities for upselling and add-on sales.

Skills

Sales Target Achievement

Customer Service

Communication Skills

Problem-Solving

Teamwork

Job description

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About Castore

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a globally respected brand committed to engineering the highest quality sportswear, constantly innovating and enhancing performance.

The sportswear market has been dominated by a small clique of mass-market brands, and Castore aims to be a premium alternative, the natural brand of choice for discerning athletes who demand the very best.

The Role

A Sales Associate plays a vital role in our stores, working closely with a dedicated team, premium products, and customers to achieve daily targets.

It’s your job to ensure customers experience the ‘Castore experience’. You will inform all customers about our products and drive service and sales within our stores.

Responsibilities

• Greeting and serving customers as they enter the store.
• Acting as an ambassador for the Castore brand.
• Providing excellent customer service at all times.
• Advising and assisting customers effectively.
• Handling complaints or escalating serious issues to the manager on duty.
• Conducting customer transactions smoothly.
• Replenishing stock on shelves and assisting with store deliveries.
• Monitoring and reporting on KPIs such as in-store orders and e-receipts.
• Identifying opportunities for upselling and add-on sales.

Skills & Qualities

• Ability to thrive in a sales-targeted environment.
• Capable of working independently and as part of a team.
• Outstanding communication skills, both written and oral.
• Proactive problem-solving skills.
• Friendly, positive attitude.

What We Offer

• An opportunity to build a career with a fast-paced, high-growth brand.