Sales Associate

Group 1 Automotive; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic automotive group as a Sales Associate, where your passion for delivering exceptional customer experiences will thrive. This role offers the chance to work with world-class brands, manage customer relationships, and contribute to a team that values integrity, teamwork, and professionalism. With numerous training opportunities and a supportive environment, you can progress your career while enjoying perks like enhanced holiday allowances and a company share purchase plan. If you’re enthusiastic about helping customers and eager to learn, this is the perfect opportunity for you.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Colleague discounts on servicing, parts & accessories

Enhanced holiday allowance

Paid day off for your birthday

Company share purchase plan

Colleague referral payments

Family friendly policies

Training and development options

Qualifications

• Experience in sales or customer service with a focus on achieving targets.
• Strong communication skills and a customer-centric approach.

Responsibilities

• Manage customer relationships and maintain regular contact.
• Prospect for new customers and maintain an enquiry database.
• Provide exceptional customer service to ensure loyalty.

Skills

Sales experience

Customer service

Organizational skills

Communication skills

Attention to detail

UK driving licence

Job description

Sales Associate – BMW Brighton

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Sales Associate you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• 24/7 online access to healthcare professionals
• Car purchasing and lease schemes
• Servicing, parts & accessory colleague discounts.
• Enhanced holiday allowance with length of service
• Paid day off for your birthday
• Company share purchase plan
• Colleague referral payments
• Industry leading family friendly policies
• Numerous training, learning and development options to suit everyone
• Plus lot’s more

What you’ll do day to day

• Managing relationships with your customers, including keeping in regular contact with them about our products and forthcoming events, as well as maintaining a “customer focused” attitude.
• Prospecting for new customers by telephone, attending product launches and other events, and maintaining your own enquiry database.
• Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
• Providing exceptional customer service that leads to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.