Sales Associate

TN United Kingdom; Brierley Hill; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative and fast-growing brand is seeking a Sales Associate to join their team. This role is essential in providing customers with an exceptional experience, showcasing premium products, and driving sales. You will be a brand ambassador, engaging with customers and ensuring their needs are met while achieving daily targets. With a focus on excellence, you will thrive in a dynamic environment where your contributions directly impact the brand's success. If you are passionate about sportswear and have a friendly attitude, this opportunity is perfect for you.

Benefits

Career Development Opportunities

Qualifications

• Ability to thrive in a sales-targeted environment.
• Excellent written and oral communication skills.

Responsibilities

• Greeting and serving customers upon entry.
• Advising and assisting customers with product knowledge.
• Identifying opportunities for upselling and add-on sales.

Skills

Sales Target Achievement

Customer Service Excellence

Communication Skills

Problem Solving

Teamwork

Job description

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About Castore

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a globally respected brand committed to engineering the highest quality sportswear, constantly innovating to enhance performance.

The sportswear market has been dominated by a few mass-market brands. Castore aims to be a premium alternative and the natural brand of choice for discerning athletes.

The Role

A Sales Associate plays a vital role in our stores, working closely with a dedicated team, managing premium products, engaging with customers, and achieving daily targets.

Your goal is to provide customers with the ‘Castore experience’, informing them about our products and driving service and sales excellence.

Responsibilities

1. Greeting and serving customers upon entry.
2. Acting as a brand ambassador for Castore.
3. Providing excellent customer service.
4. Advising and assisting customers.
5. Handling complaints or escalating serious issues to management.
6. Conducting transactions.
7. Replenishing stock on shelves.
8. Assisting with store deliveries.
9. Monitoring and reporting on KPIs such as in-store orders and e-receipts.
10. Identifying opportunities for upselling and add-on sales.

Skills & Qualities

• Ability to thrive in a sales-targeted environment.
• Ability to work independently or as part of a team.
• Excellent written and oral communication skills.
• Problem-solving initiative.
• Friendly and positive attitude.

What We Offer

• An opportunity to build a career with a fast-paced, high-growth brand.