Sales Associate

Trek Bicycle; Bramhall; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading bicycle retailer in Bramhall is seeking a part-time Sales Associate to assist customers with a focus on hospitality and building relationships. The ideal candidate should be enthusiastic, motivated to help others, and eager to learn about the cycling industry. Benefits include generous annual leave, discounts, and a supportive work environment.

Benefits

25 days annual leave plus bank holidays

Discounted employee purchase scheme

24/7 employee assistance program

Gym membership discounts

Annual paid time off for charity work

Qualifications

• Positive attitude and motivation to help every customer find what they need.
• Fantastic hospitality with a warm and approachable manner.
• Great communication with customers and teammates.

Responsibilities

• Help customers find and enjoy riding bikes.
• Learn about products and make recommendations.
• Build meaningful relationships with members of the community.

Skills

Hospitality skills

Communication skills

Customer relationship management

Job description

Overview

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.

Position

Position: Sales Associate
Location: Bramhall
Job Type: Part Time, Zero Hour Contract

What you’ll do

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all.

If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base
• A commitment to deliver the best possible cycling experience for each customer

If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!

Benefits

• 25 days annual leave per year, plus bank holidays
• Discounted employee purchase scheme on bikes, parts and accessories
• 24/7 employee assistance program
• 24/7 virtual GP services and counselling services
• Gym membership discounts and discounts on other health and wellbeing brands
• Retail discount platform on high street and online brands including Asos, Argos, Sainsbury’s, M&S, John Lewis, Ikea, Tui, EasyJet and many more
• Annual paid time off for charity work
• Death in service benefit

If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy, enthusiastic overachievers, you\'ll enjoy your career with us!