Sales Associate

The Bicester Collection; Bicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global luxury fashion brand in Bicester is seeking a Sales Associate to enhance client relationships and drive sales. The ideal candidate has proven experience in retail, excellent communication skills, and awareness of market trends. This role offers a fantastic opportunity for professional development within a thriving luxury environment.

Qualifications

• Proven experience in a similar role or with transferable skills.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Build and maintain a strong, updated client portfolio to drive sales.
• Ensure client satisfaction by upholding brand's service standards.
• Engage clients with authentic, long-term relationships.
• Collaborate with the Stock team to ensure product availability.

Skills

Excellent communication skills in English

Market and fashion trend awareness

Teamwork and independent work capabilities

Strong administrative and digital skills

Job description

Job Description

Overview & Summary

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its innovations in form and technique. Today, it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's interactions with the digital realm, material developments, and social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga's 50th Couture collection reintroduced a standard of cutting-edge elegance. From October 2015 to July 2025, Demna served as Artistic Director, and in July 2025, Pierpaolo Piccioli was appointed Creative Director.

Our Opportunity

The Sales Associate plays a key role in driving store sales by providing the signature Balenciaga experience to clients. They support colleagues and management while representing the brand's values.

How You Will Contribute

• Build and maintain a strong, updated client portfolio to drive sales
• Ensure client satisfaction by upholding Balenciaga's service standards
• Engage clients with authentic, long-term relationships, from welcoming to after-sales
• Maintain professionalism and expertise in communication and teamwork
• Collaborate with the Stock team to ensure product availability
• Provide feedback on client activity and market trends
• Organize and display merchandise per visual merchandising guidelines

Minimum Requirements

• Proven experience in a similar role or with transferable skills
• Ability to work in a fast-paced environment with attention to detail
• Market and fashion trend awareness
• Teamwork and independent work capabilities
• Strong administrative and digital skills
• Excellent communication skills in English

Why Work With Us?

This is a fantastic opportunity to join the Balenciaga journey and contribute to business growth within a thriving atelier in a global luxury group. We are committed to your professional development and fostering a high-performing, fulfilling workplace environment.