Sales Associate

Page Personnel; Andover; On-site; GBP 29,000; Full time

Job summary

A dynamic business services firm in Andover is seeking a Sales Associate to deliver exceptional customer service. This role involves responding to inquiries, resolving complaints, and supporting the sales team. The ideal candidate has experience in a customer-facing role and strong communication skills. This permanent position offers a salary of £28,535.57, commission opportunities, and a generous holiday entitlement of 30 days annually.

Benefits

Commission opportunities

30 days holiday entitlement

Supportive working environment

Qualifications

• Experience in a customer-facing role, ideally within the business services industry.
• Proficiency in using CRM systems and other relevant software.
• A professional and customer-focused approach.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Resolve customer complaints by identifying solutions.
• Maintain accurate records of customer interactions.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Teamwork

Attention to detail

Organisational skills

Tools

CRM systems

Job description

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• Join a rapidly growing company with excellent room for growth
• Be part of a proactive and driven team

About Our Client

The employer is a medium-sized organisation operating within the business services industry. They are known for their commitment to delivering high-quality support to their clients and fostering a professional yet supportive working environment.

Job Description

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Resolve customer complaints by identifying solutions and escalating when necessary.
• Maintain accurate records of customer interactions and transactions.
• Provide product and service information to customers as required.
• Collaborate with internal teams to address customer needs effectively.
• Support the sales team by identifying potential up-selling opportunities.
• Ensure compliance with company policies and industry regulations.
• Contribute to team goals by meeting or exceeding performance targets.

The Successful Applicant

A successful Sales Associate should have:

• Experience in a customer-facing role, ideally within the business services industry.
• Strong communication and problem-solving skills.
• A professional and customer-focused approach.
• Proficiency in using CRM systems and other relevant software.
• The ability to work effectively in a team environment.
• Attention to detail and excellent organisational skills.

What's on Offer

• A total salary of £28,535.57 per annum.
• Commission opportunities to boost earnings.
• Generous holiday entitlement of 30 days annually.
• Permanent position offering stability and career growth.
• A supportive and professional working environment in the business services industry.

If you are enthusiastic about delivering exceptional sales services and are ready to contribute to a thriving organisation, we encourage you to apply today!