Sales Assistant - Walsall

Pandora A/S; Walsall; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is looking for a passionate sales assistant to join their dynamic team. In this role, you will be the face of the brand, engaging with customers and helping them create special memories through exquisite handmade jewellery. Your responsibilities will include achieving sales targets, providing exceptional customer service, and sharing product knowledge to enhance the shopping experience. This is an exciting opportunity to work in a vibrant retail environment where you can make a lasting impression and contribute to the brand's success. If you thrive in a customer-focused role and love to exceed expectations, this position is perfect for you!

Benefits

Competitive hourly rate

Bonus scheme

Generous employee discount

Annual jewellery uniform allowance

Qualifications

• Proven sales skills with a focus on achieving targets.
• Strong customer service abilities to enhance customer experience.

Responsibilities

• Achieve individual and store sales targets through effective selling.
• Provide exemplary customer service and product knowledge.

Skills

Customer Service

Sales Skills

Product Knowledge

Communication Skills

Education

High School Diploma

Tools

Till System

Job description

Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance and other excellent benefits!

Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life.

We are seeking a results-driven, target-focused sales assistant to join the store team. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!

The role

Our sales assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand.

You’ll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.

What to expect from the role

1. Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value.
2. Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs.
3. Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience.
4. Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
5. Assisting with product deliveries; unloading and storing in the correct spaces in store.
6. Merchandising the store and maintaining high shop floor standards; taking pride in your environment.
7. Operating the till system, handling financial transactions including returns and exchanges.