Sales Assistant - Telford (8 hours)

Pandora A/S; West Midlands Combined Authority; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the jewellery sector is seeking a passionate sales assistant to join their retail team. This role emphasizes customer engagement, achieving sales goals, and providing exceptional service. With competitive pay and a rewarding working environment, candidates passionate about retail and customer interaction are encouraged to apply.

Benefits

Competitive hourly pay

Bonus scheme

Jewellery uniform allowance

Employee discounts

Incentives and gifts throughout the year

Qualifications

• Excellent communication and rapport-building skills.
• Ability to work under pressure in a busy retail environment.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Build rapport with customers and deliver exemplary service.
• Maintain high shop floor standards and assist with product deliveries.

Skills

Rapport-building

Engaging communication

Sales opportunity identification

Pressure handling

Job description

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Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits.

Pandora offers a retail environment like no other: our sales colleagues craft the incredible with customers daily, curating beautiful handmade jewellery to create special moments.

We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, achieving and surpassing sales goals, and leaving a lasting impression, Pandora is the place for you.

In the UK, we are proud to have been recognized in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.

The role

Our sales assistants are brand ambassadors, connecting our products with our customers. They drive store success by influencing sales, providing excellent customer service, and sharing their product and brand knowledge.

On each shift, you'll interact with people to help create their special memories through dreaming, daring, caring, and delivering.

What to expect from the role

• Achieve and exceed individual and store sales targets using effective selling techniques, focusing on up-selling, units per transaction, and average transaction value.
• Build rapport with customers by answering queries, delivering exemplary service, and tailoring your approach to individual needs and preferences.
• Learn and confidently share Pandora product knowledge to maximize sales and enhance the customer experience.
• Encourage customer loyalty by discussing upcoming collection launches and gathering customer data.
• Assist with product deliveries, unloading, and storing items correctly in the store.
• Maintain store merchandising and high shop floor standards, taking pride in your environment.
• Operate the till system, handle financial transactions, including returns and exchanges.

The successful candidate

We seek passionate, motivated team players who embrace individuality by styling Pandora jewellery uniquely and sharing their ideas with customers.

• Excellent rapport-building and engaging communication skills are essential, as our sales assistants give voice to people's loves daily.
• A natural ability to identify opportunities for sales and over-achievement.
• Ability to work effectively under pressure in a fast-paced, sales-driven environment, as our stores are often busy due to the popularity of our products.

Why work with us?

Our people are key to our success. We offer a competitive rewards package, career progression, and more.

• Highly competitive hourly pay
• Eligibility for the sales assistant bonus scheme
• Annual jewellery uniform allowance to express your style
• Access to our 'wear box' for jewellery to wear during shifts
• Discounts via our online benefits platform on retail, hospitality, and entertainment
• Parties, incentives, and gifts throughout the year

If you're ready for a new challenge and have the relevant skills, click apply to submit your application.

Pandora's recruitment process is transparent and fair, providing equal opportunities for all candidates. We advise applicants not to include identity-related elements such as photos, marital status, or age.

If you require reasonable adjustments during your interview(s), please inform us as soon as possible.

About Pandora

Pandora is the world's largest jewellery brand, known for accessible luxury jewellery made from high-quality materials. Our pieces inspire self-expression and storytelling through meaningful jewellery. We operate over 6,800 points of sale in more than 100 countries, including 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses only recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions across our value chain by 2030. Listed on Nasdaq Copenhagen, Pandora generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.