Sales Assistant - Sutton

Pandora A/S; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading jewellery brand as a Sales Assistant in London! Engage with customers, exceed sales targets, and help create memorable experiences with beautiful, handmade jewellery. At Pandora, we offer a competitive pay package and numerous opportunities for career growth while promoting individuality and style in our sales team.

Benefits

Competitive hourly pay

Sales assistant bonus scheme

Annual jewellery uniform allowance

Generous employee discount

Access to wear box for jewellery at work

Qualifications

• Ability to engage naturally with people and build rapport.
• Strong track record in achieving sales targets.
• Experience in a fast-paced retail environment.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Provide exemplary customer service and build relationships.
• Assist with product deliveries and store merchandising.

Skills

Customer engagement

Sales focus

Ability to work under pressure

Job description

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Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

Pandora offers a unique retail environment: our sales colleagues craft the incredible with customers daily by curating beautiful, handmade jewellery to create special moments.

We are seeking a results-driven, target-focused sales assistant to join our store team. If you enjoy engaging with customers, exceeding sales goals, and making lasting impressions, Pandora is the place for you!

In the UK, we are proud to be recognized in the Sunday Times ‘Best Places to Work 2023’ in the ‘very large’ employers category.

The role

Our sales assistants are brand ambassadors, connecting our products with customers. They drive store success by influencing sales, delivering excellent customer service, and sharing product and brand knowledge.

You’ll interact with people each shift, helping create their special memories through dreaming, daring, caring, and delivering.

What to expect from the role

1. Achieve and exceed individual and store sales targets using effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
2. Build relationships with customers by answering queries, providing exemplary service, and tailoring your approach to individual needs.
3. Learn and confidently share Pandora product knowledge to maximize sales and create unforgettable customer experiences.
4. Encourage customer loyalty by discussing upcoming collections and collecting customer data.
5. Assist with product deliveries, unloading, and proper store storage.
6. Merchandise the store and maintain high shop floor standards, taking pride in your environment.
7. Operate the till system, handling transactions, returns, and exchanges.

The successful candidate

We seek passionate, motivated team players who embrace individuality by styling Pandora jewellery uniquely and sharing ideas with customers:

• Ability to build rapport and engage naturally with people, giving voice to their loves daily.
• Strong sales focus with a track record of achieving and exceeding targets.
• Ability to work well under pressure in a busy, fast-paced environment.

Why work with us?

Our people are key to our success. We offer a competitive rewards package and opportunities for career growth:

• Highly competitive hourly pay
• Eligibility for sales assistant bonus scheme
• Annual jewellery uniform allowance to express your style
• Generous employee discount
• Access to our ‘wear box’ to select jewellery for work
• Online benefits platform with retail, hospitality, and entertainment discounts
• Parties, incentives, and gifts throughout the year

If you're ready for a new challenge and possess the relevant skills, apply now!

Pandora’s recruitment process is transparent and fair, promoting equal opportunity. We advise applicants not to include identity-related details such as photos, marital status, or age. If you need reasonable adjustments during interviews, please inform us promptly.

About Pandora

Pandora is the world's largest jewellery brand, designing, crafting, and marketing accessible luxury jewellery from high-quality materials. We aim to inspire self-expression and storytelling through our pieces. Pandora operates in over 100 countries with more than 6,800 points of sale, including 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses recycled silver and gold in our jewellery. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.