Sales Assistant - Part Time Night Shift

JD Group; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Group is seeking an enthusiastic Sales Assistant in Sheffield to enhance the shopping experience for customers. The role involves driving sales, maintaining store standards, and providing exceptional customer service. Ideal candidates are motivated individuals who thrive in fast-paced environments and are eager to develop their careers.

Benefits

25% company discount on products

Access to counselling and well-being advice

Wide range of internal development courses

Discounted gym memberships

Opportunities to volunteer

Qualifications

• Positive attitude towards a fast-paced, customer-focused retail environment.
• Confident interpersonal and communication skills.
• Flexibility to work various shifts including weekends.

Responsibilities

• Provide exceptional customer service by greeting customers.
• Drive and exceed sales targets using in-store devices.
• Maintain high visual and merchandising standards.

Skills

Customer Service

Interpersonal Skills

Communication

Flexibility

Job description

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Client:

JD Group

Location:

Sheffield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9cd99c7ee5e9

Job Views:

9

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is ideal for motivated individuals interested in career progression.

Responsibilities:

• Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
• Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
• Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
• Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
• Process sales transactions, including cash handling and card payments accurately.
• Upsell and cross-sell products to maximize sales opportunities.
• Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
• Address and resolve customer queries professionally.
• Work closely with other sales assistants and team members to achieve store targets.

Role objectives and KPIs:

• Contribute to achieving or exceeding the store's monthly sales target.
• Drive all additional KPIs including Units, Conversion, ATV, UPT.
• Achieve upselling or cross-selling targets.
• Maintain a high Net Promoter Score.
• Ensure all stock on the shop floor is fully replenished.

Skills and Experience:

• A positive attitude towards a fast-paced, customer-focused retail environment.
• An ability to view challenges as opportunities for growth and skill development.
• Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Employee Benefits:

• Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
• Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health)
• Access to counselling services, digital health, and well-being advice via TELUS Health
• Health cash plans
• Wide range of internal development courses for personal and professional growth
• Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognized qualifications (England Only)
• Discounted gym memberships at JD Gyms
• Access to colleague networks to share experiences and support initiatives for positive change
• Opportunities to volunteer and contribute to JD Foundation
• Employer engagement forums to influence positive change