Sales Assistant - Part time

My 1st Years; Birmingham; On-site; Part time

Job summary

A leading company in retail is looking for a passionate Sales Assistant for their concession stand in Selfridges Birmingham. This part-time role involves engaging with customers, achieving sales goals, and maintaining high standards of customer service. Ideal candidates will have retail experience and strong interpersonal skills.

Qualifications

• Friendly and engaging personality.
• Basic IT skills required.
• Retail sales experience.

Responsibilities

• Greeting customers and driving sales.
• Ensuring high levels of customer satisfaction.
• Processing cash and card payments.

Skills

Communication

Interpersonal skills

Sales skills

Job description

This range is provided by My 1st Years. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from My 1st Years

Head of People & PA to CEO at My 1st Years

We are looking for a passionate, dedicated, results-driven Sales Assistant to join the My 1st Years team and work at our concession stand in Selfridges Birmingham. The successful candidates will be able to elevate company standards, achieve sales goals and meet customer expectations. This is a part-time role for 20 hours per week. You will need to be available to work from the beginning of July 2025.

Responsibilities

• Greeting customers
• Going the extra mile” to drive sales
• Solid communication and interpersonal skills
• Ensure high levels of customer satisfaction through excellent sales service
• Promoting the brand to gain new customers
• Basic understanding of sales principles and customer service practices
• Be involved in stock control and standards.
• Assisting customers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Replenishing the stand with the merchandise.
• Answering queries from customers.
• Reporting discrepancies and issues to the manager.
• Giving advice and guidance on product selection to customers.
• Dealing with customer refunds.
• Keeping the stand tidy and clean at all times.
• Dealing with customer complaints in a professional manner.
• Working within company guidelines.
• Build productive trust relationships with customers
• Attaching price tags to merchandise on the shop floor.
• Responsible for security on the stand
• Receiving and storing the delivery of large amounts of stock

Person Specification:

• Having a friendly and engaging personality.
• Basic IT skills required
• Comfortable working and approaching members of the public.
• Should have a confident manner.
• Must be helpful and polite.
• You should have retail sales experience
• Able to work as part of a sales team
• Flexibility around shifts required
• Full machine training will be given

Location: My 1st Years within Selfridges Birmingham

Salary: £12.25 per hour

Hours: 20 hours per week, various shifts.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Retail

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