Sales Assistant (Nights)

Poundland Dealz; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail chain in Belfast is seeking a dedicated Sales Assistant to provide outstanding customer service during night shifts. You will be a key team member responsible for ensuring customer satisfaction, managing till transactions, and maintaining stock levels. The role includes flexible hours with opportunities for career development through an apprenticeship program. Join a friendly environment where your contributions are valued.

Benefits

10% discount card

Family-friendly benefits

Loyal service awards

Exclusive discount portal

Career development opportunities

Life assurance cover

Employee assistance program

29 days holiday allowance increasing to 33

Qualifications

• Passion for providing excellent customer service.
• Ability to handle cash transactions accurately.
• Strong team player who can contribute to a friendly environment.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions quickly and accurately.
• Replenish stock and maintain product availability.

Skills

Customer service

Cash handling

Teamwork

Flexibility in working hours

Education

Retail Level 2 Apprenticeship

Job description

Overview

Are you passionate about providing excellent customer service in a fast paced environment?

If you are passionate about customer service and pride yourself in maintaining the highest standards, we would like to talk to you. You will be a vital part of a friendly, family culture where we trust and respect one another. Yes, we work hard, but it goes together with having fun. You will enjoy being part of a place where individuals are encouraged and supported to deliver something exceptional.

The shifts will be 9pm-7am and usually will be 3-4 times a week but will increase on lead up to Christmas.

This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship.

What Your Day Will Look Like

As a Sales Assistant you will:

• Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
• Respond efficiently to till queues to ensure customer satisfaction at all times
• Process till transactions securely, quickly and accurately
• Deliver effective product availability, replenish stock as directed
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values focussing on taking individual responsibility working towards team delivery
• Deliver accurate cash handling and till operational procedures
• Deliver store changes/promotions in a timely and precise way.

You will need to be flexible in the hours you can work. We may require you to work shifts.

What are the benefits?

• Discount Card – 10% discount on most purchases in-store, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing – employee assistance programme to support you
• Holiday Allowance – increasing by one day per year (up to 33 days)

About Us

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we\'ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!