Sales Assistant - Mornings

TN United Kingdom; Horley; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a dynamic team as a Sales Assistant at a renowned retail brand in the bustling environment of an airport. This role offers an exciting opportunity to provide exceptional customer service while supporting your colleagues and maintaining high store standards. With early morning shifts and a commitment to delivering a memorable shopping experience, you'll thrive in a fast-paced setting. The company values inclusivity and offers a range of benefits, including a pension scheme and employee discounts, ensuring you feel valued and supported in your role. Embrace the chance to be part of a team that makes every journey better!

Benefits

Employee Discounts

Pension Scheme

Paid Annual Leave

Employee Assistance Programme

Qualifications

• 5 years of continuous references required for airport pass.
• Ability to deliver exceptional customer service.

Responsibilities

• Provide exceptional customer service and maintain store standards.
• Support colleagues and ensure a tidy shopping environment.

Skills

Customer Service

Teamwork

Communication

Adaptability

Job description

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Sales Assistant - WHSmith - Gatwick North

Contract Type: Permanent

Working hours: 5 out of 7 including weekends, 4am or 5am starts.

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years continuous references – to gain an airport pass, you will need to provide 5 years’ worth of either employment or education references without any gaps.
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
• Photographic ID, e.g., passport or UK Driving Licence.

What being a Sales Assistant is all about:

• Delivering exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising to help customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for providing customers with an exceptional experience in store.
• Confidence in communicating within the team.
• Motivation to achieve excellent results and standards.
• Adaptability to meet company requirements and goals.

How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners that can help you save money and create memories, whether enjoying a meal, an adventure, or tickets to the latest blockbuster.

Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future brings.

About us:

WHSmith has a remarkable heritage and is growing rapidly, especially in airports, hospitals, rail stations, and motorway services. Our goal is simple: to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to expand, offering an exceptional customer experience with the latest tech. We have established partnerships with brands like M&S and Costa Coffee to broaden our offerings across the UK. As we continue our journey, our aim remains to make every one of life’s journeys better!

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.