Sales Assistant - Merthyr Tydfil

Dreams Limited; Merthyr Tydfil; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Competitive on target earnings

Staff discount

Private healthcare options

Retail Trust helpline

Job summary

Dreams Limited in Merthyr Tydfil is looking for a friendly Bed Expert to help customers choose the right mattress. You’ll use Sleepmatch technology and your product knowledge to tailor recommendations and turn browsing into a confident purchase.

You will greet customers, listen to their needs, maintain a tidy store, and deliver great service across our 7-day trading week. The role offers 38.5 hours per week, with on-target earnings and a generous staff discount.

Qualifications

• Warm, friendly demeanor and strong people skills.
• Confident listener and communicator with a can-do attitude.
• Motivated to learn, grow and achieve targets.

Responsibilities

• Greet customers and understand what they need.
• Use Sleepmatch technology and product knowledge to recommend mattresses.
• Provide friendly, expert advice and build trust with customers.
• Keep the store tidy, welcoming and well-presented throughout shifts.

Skills

Customer service

Communication

Team player

Willingness to learn

Tools

Sleepmatch technology

Job description

RetailPermanentFull timeMerthyr Tydfilc£28,000 OTEThe RoleYour dream roleHelp customers feel at home and find the bed that’s right for them. You’re the friendly bed expert who turns their “just browsing” into the moment they discover the perfect bed.How you’ll help the nation sleep betterWelcome customers and understand what they really need.Use Sleepmatch technology and your product knowledge to recommend the right mattress.Offer friendly, expert advice and build trust throughout each visit.Keep the store looking fresh, tidy and inviting.The PersonThe dream qualitiesWe’re dreaming of someone who’s:Warm, positive and naturally great with people.A confident listener and communicator.Motivated to learn, grow and achieve targets.A supportive team player who helps make work fun and inclusive.A brilliant communicator who puts customers first.Able to work 38.5 hours per week, with the flexibility to work shifts across any day of our 7-day trading week.In return we offer youCompetitive on target earningsGenerous staff discount, plus savings on restaurants, holidays, and shopping24-hour Retail Trust helpline and resourcesBuy-in schemes for extra holiday, private healthcare, or savings and loansAbout DreamsWhat makes Dreams differentSince 1985, we've been making bedtimes better, and we're not hitting the snooze button anytime soon. Backed by Somnigroup, the world's largest bedding provider, we sell over 14,000 mattresses, bases and headboards every week.With over 200 stores nationwide, you'll be part of a team of sleep-savvy Bed Experts in a fun, friendly environment where every dreamer makes a difference. If you're bonkers about beds, keen on your kip and passionate about people, Dreams could be the perfect place for you.Dreams. Love your job.We can’t promise breakfast in bedBut, we can promise these:Wellbeing that worksIt’s not something we sweep under the bed – it’s central to how we look after each other.Perks you can pickLife looks different for everyone, so we give you options.Room to growYour career should feel as supportive as one of our mattresses.Extra goodiesEvery department has its own set of additional perks too.Wellbeing that worksSleep comes easier when you know you’re supported.Every colleague gets free access to the Retail Trust wellness hub, giving you round-the-clock care for both body and mind. Need to see a GP at 3am? Sorted. Need confidential counselling or expert financial advice? That’s covered too. You’ll also have access to wellbeing resources, self-care tools, and a helpline whenever you need to talk things through. Because life happens, and we’ll make sure you’ve got the support to handle it – not just at work, but everywhere else too.Perks you can pickWe know everyone recharges in different ways.That’s why we’ve built flexibility right into our benefits. Need a few more duvet days? You can buy extra holiday. Prefer peace of mind? Opt into private healthcare for you and your family. Looking to plan ahead? Make use of our savings and loans schemes to make life’s bigger dreams easier to reach. However you like to look after yourself – time off, top-ups or a little extra security – we’ve got options to make it work for you.Room to growYour career should feel like a journey, not a dead end.That’s why we invest in training and development that helps you stretch your skills and reach your next goal – whatever that looks like. You’ll have access to workshops, mentoring, leadership programmes and apprenticeships that lead to recognised qualifications. Because at Dreams, growing your career should feel as natural as getting a good night’s sleep.Extra goodiesEvery department has its own little Dream extras.In Retail, you’ll find competitive salaries, uncapped commission and peak incentives that make going above and beyond worth it. In Distribution, there are performance-related bonuses and recognition awards for those who go the extra mile. In Bedquarters, you’ll enjoy hybrid working, annual bonuses and colleague discounts. And in our Bed Factory, you’ll get hands-on support and full training to help you master your craft. Wherever you work, you’ll find benefits that fit your role, reward your effort and help you feel right at home.Where you’ll be workingHere is where you’ll be based, whether that’s Bedquarters, or our Bed Factory or one of our stores.Merthyr Tydfil