Sales Assistant | London Store

Scuffers; Greater London; On-site; GBP 20,000 - 28,000; Full time

Job summary

Scuffers, a clothing brand inspired by Mediterranean urban aesthetics, seeks a Sales Assistant for our London store. You will embody the brand, help customers find outfits, and become an ambassador in-store. Join a dynamic, young team focused on self-expression, fashion knowledge, and delivering exceptional service.

You’ll assist with stock, merchandising, and contributing to social content. English and Spanish fluency is preferred; 1–3 years in retail, especially fashion, is desirable.

Qualifications

• 1–3 years in retail, preferably fashion.
• Strong verbal and written communication.
• Knowledge of sales techniques and customer service processes.
• CRM knowledge in the retail sector.
• Fluency in Spanish and English; other languages a plus.
• Team-oriented mindset.

Responsibilities

• Assist customers in selecting products, providing advice on styles, sizes, and outfit combinations.
• Maintain in-depth knowledge of store products, including new arrivals and the features of each item.
• Ensure all processes are carried out flawlessly during shifts.
• Support and contribute to social media content for Scuffers teams (item photos, product videos).
• Handle sales transactions accurately, including cash handling and payment processing.
• Keep the store tidy, clean, and visually appealing according to brand guidelines.
• Participate in inventory replenishment and ensure products are well presented.
• Collaborate with the team to achieve and exceed sales targets.

Skills

Retail experience

Communication skills

Sales techniques

CRM knowledge

Fashion passion

EN/ES bilingual

Team player

Tools

CRM systems

Job description

About Us

Scuffers is a clothing brand inspired by Mediterranean urban aesthetics, with a distinctive style and character driven by the values of authenticity and self-expression.

About Us

Scuffers is a clothing brand inspired by Mediterranean urban aesthetics, with a distinctive style and character driven by the values of authenticity and self-expression.

Our philosophy is centered around product development. We carefully research and explore materials and unique fits to be able to offer clothing that not only looks good, but also makes you feel good.

We’ve been building our lifestyle for six years now. We started by creating clothes we would love to wear ourselves, and we grew thanks to a community of people who were looking for the same thing.

If you’re passionate about challenges and want to be part of our dynamic and young team, we’re looking for new profiles to join us.

The Role

We’re looking for enthusiastic people with a passion for fashion and customer service to join our team at our London store.

As a Sales Assistant at Scuffers, your challenge will be to bring our philosophy to life and share it with every one of our Retail customers. You’ll help them not only find the products they’re looking for, but also become a true ambassador of the brand.

You’ll play a key role in our journey!

Responsibilities

• Assist customers in selecting products, providing advice on styles, sizes, and outfit combinations.
• Maintain in-depth knowledge of store products, including new arrivals and the features of each item.
• Ensure all processes are carried out flawlessly during your shifts.
• When necessary, support and contribute to the creation of social media content for Scuffers teams. This may include tasks such as photographing store items or producing product videos.
• Handle sales transactions accurately, including cash handling and payment processing.
• Keep the store tidy, clean, and visually appealing, following the brand’s merchandising guidelines.
• Participate in inventory replenishment and ensure products are always well presented.
• Collaborate with the team to achieve and exceed sales targets and performance goals.

Requirements

• 1 to 3 years of experience in the retail sector, preferably fashion
• Strong verbal and written communication skills
• Knowledge of sales techniques, customer service processes, and complaint management, with a positive and solution-oriented attitude
• Knowledge of CRM strategies within the retail sector
• Passion for fashion and product
• High level of Spanish and English; other languages are a plus
• Team-oriented mindset

What We Offer

• Love for the different and the unknown: we’re not afraid of making mistakes—we’re here to learn by doing. Every day will be a new adventure.
• Professional growth: we have a long road ahead with many challenges to overcome, and you’ll be a key part of it—we’ll grow together.
• Impact: we move fast, and that makes every step count and be noticed.
• Dream team: we’re a young team with great communication and a strong desire to learn from one another.
• Monthly budget to refresh your wardrobe: we want you to be a true Scuffers ambassador.