Sales Assistant - London Bridge (Part Time)

Charles Tyrwhitt; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Assistant to join their vibrant team in a bustling London store. This role is all about making it easy for men to dress well while delivering exceptional customer service. You will engage with customers, assist with stock management, and maintain the store's visual appeal. With a focus on teamwork and collaboration, you'll thrive in an environment that values your contributions. Enjoy a range of perks including a bonus scheme, uniform allowance, and professional development opportunities. If you have a passion for retail and a knack for customer engagement, this is the perfect opportunity for you.

Benefits

Excellent bonus scheme

Uniform allowance

Cycle to work scheme

Relocation packages

Season ticket loans

Fun fund for social activities

Professional development training

Apprenticeship qualifications

Qualifications

• Previous experience in retail or hospitality focusing on customer service.
• Strong interpersonal skills and ability to build rapport with customers.

Responsibilities

• Generate and maximize sales by providing exceptional customer service.
• Perform stock-related tasks and ensure high visual merchandising standards.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Retail Experience

Stock Management

Education

High School Diploma

Job description

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for a Sales Assistant who will be working with Daniel and the Team in our Tooley Street store, next to London Bridge station.

This contract is up to 20 hours per week (overtime also available). Candidates must be fully flexible to work on weekends and weekdays (specifically Wednesdays). Please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for generating and maximising sales by consistently offering exceptional customer service. Customer service is really important to us so you’ll be trained with expert product knowledge to ensure you are up to date with the latest product ranges and promotions whilst talking to customers. As a member of a large and high-performing team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock related tasks, such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

The ideal candidate will have had some previous experience in a retail or hospitality setting that focuses on customer service. Operational stock room experience will also be beneficial for this role.

High levels of enthusiasm and drive with strong interpersonal and communication skills are essential for this role, and ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

1. Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
2. Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
3. We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
4. We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
5. The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.