Sales Assistant - Johnstone's Decorating Centre

PPG; Derry/Londonderry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global coatings company in Derry/Londonderry is seeking a Sales Assistant to provide outstanding customer service and support. The role offers training, a competitive salary, and numerous benefits, including a generous holiday allowance and a healthcare plan. Ideal candidates should have good communication skills and an understanding of IT systems, with experience in customer-facing roles being desirable.

Benefits

Competitive starting salary

Bonus structure up to 42%

35 days of annual leave

Company pension contributions

Private healthcare plan

Staff discount on products

Qualifications

• Previous experience in a customer facing environment is desirable.
• Good communications skills with a positive customer focused attitude.
• Good understanding of IT systems.
• Driving license is desirable but not essential.

Responsibilities

• Serve customers on the trade counter and in store, in a friendly manner.
• Undertake required training to select the correct product.
• Ensure the store looks well-presented and clean.
• Follow stock management procedures.

Skills

Customer service experience

Good communication skills

IT systems understanding

Flexibility

Job description

Position Summary

We now have an exciting, permanent vacancy for a Sales Assistant within our Architectural Coatings division. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstone’s and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstone’s Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup\'s Global Q12 annual colleague survey.

Why you’ll love working here…

• Competitive starting salary with yearly reviews

• Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget

• 35 days of annual leave, including bank holidays

• Guaranteed 39 hours pay per week with overtime or lieu time available

• Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!

• Generous company pension contributions

• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy

• Fantastic company-funded private healthcare plan, with options to extend coverage to family members

• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre

• Colleague recognition program that recognises and rewards our colleagues

• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)

• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

As a Sales Assistant, your responsibilities will include:

• Serve customers on the trade counter and in store, in a friendly and professional manner.

• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.

• Ensure your store always looks well-presented and clean.

• Follow stock management procedures by taking in deliveries and keeping the shelves full.

Key Skills…

• Previous experience in a customer facing environment is desirable

• Good communications skills with a positive customer focusses attitude

• Good understanding of IT systems

• Flexibility towards working hours and duties

• Driving license is desirable but not essential

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.