Sales Assistant - Independent Retail Jeweller

Jolyon Marshall Limited; Newcastle-under-Lyme; On-site; GBP 20,000 - 30,000; Full time

Job summary

A renowned retail jeweller in Newcastle-under-Lyme is looking for a talented sales professional. You will be responsible for delivering exceptional customer service and supporting team success while engaging in comprehensive product training. Experience in watch and jewellery retail is advantageous, but candidates from luxury consumer goods or hospitality are also encouraged to apply. This role offers opportunities for career progression within a respected family business.

Qualifications

• Experience in retail, particularly in watches and jewellery, is beneficial.
• Strong background in hospitality can transfer well to retail.
• Ability to retain and communicate product knowledge effectively.
• Well-organized and compliant with sales protocols.
• Concious about stock safety and product condition.

Responsibilities

• Deliver outstanding customer service and satisfaction.
• Support team members to enhance overall sales success.
• Engage with customers to promote products and services.
• Participate in comprehensive training programs provided by the company.
• Take on increased responsibilities as skills develop.

Skills

Communication skills

Selling expertise

Customer service

Teamwork

Organizational skills

Job description

Overview

The landscape of retailing has very definitely changed. Our client is a proud Independently owned Retail Jeweller with a long tradition of serving their locality with a carefully selected portfolio of watch and jewellery precious items. Opportunities for this client have never been as bright. The company has recently invested further in their infrastructure, widened their product specialism, and fast-forwarded their jewellery and watch aftersales services now available in-store. Ambitious and keen to grow their customer service reactivity in-store, now is felt to be the perfect time to welcome a further talented sales professional to their much-revered sales floor team.

Job Role

Increasingly today there is becoming more opportunity to be a specialist consultant - therefore your default career setting is to be keen to learn evermore and take on greater and greater store responsibilities.

Brands be they timepieces or fine jewellery are ever keener to be presented in a specific manner reflective of their own distinctive manufacturing kudos - for you this is respected, and you are keen to oblige.

What you will bring

Communicationally you are proactive by nature - effervescent in person, efficient with persona if online or virtual, and above all take considerable pride in the traditional meaning of genuinely delivering best store service.

Team play in-store is so important. All are encouraged to support each other\'s transaction successes - ensuring that each purchasing experience is at the optimum level of customer satisfaction possible.

Training and progression

Full comprehensive trade training is available, and this may be via coaching from existing senior company personnel alongside individuals taking the initiative to follow online tutoring provided by select supplier partners.

Career wise there are opportunities to in the future push towards taking responsibility of a certain product area / brand or even if opportune use a new area of talent since developed to lead a future store sales and marketing initiative. That\'s the attraction of being part of an established Family Jeweller ever ready to adventurously explore new market trends with an agility that within their own locality is difficult to market match.

Requirements

• If prospective candidates have already enjoyed selling and serving clientele within the Watch and Jewellery market place this previous experience is of course helpful. Though there are many trade examples of candidates transferring their best attributes very successfully to the Jewellery trade from other spheres of retailing be it from premium / luxury consumer goods.
• A further area of late that has pleasingly hit the selection mark has been individuals perhaps moving from a five-star hospitality environment with a strong appreciation of what delivering the ultimate customer experience really means.
• Importantly your own skills are very much communication/selling led - and you are able retain pertinent and relevant product information able to recall always in the right way to each differing client need.
• Well organised, you are orderly and compliant when it comes to observing best sales protocols.
• Ever mindful of stock safety and equally conscious that all merchandise handled must remain in pristine ready- to- market condition.

How to apply

To apply please forward your CV to the recruiting team at Jolyon Marshall Limited who look forward to reviewing your own matched brilliance and will where possible happily push your talent to the next deserved placement level