Sales Assistant - IKEA Gateshead

Ikea; Gateshead; On-site; Full time

Job summary

Ikea is seeking Sales Co-workers in Gateshead to enhance customer experience in the Showroom & Markethall environments. Candidates should possess a passion for people, a solution-oriented mindset, and the confidence to engage with customers effectively. The role includes flexible hours and a promise of development throughout your career with Ikea.

Benefits

15% co-worker discount

Free hot or cold meal option every shift

Additional holiday on Christmas Eve

Free & confidential Employee Assistance Program

Interest-free loans and enhanced pension contributions

Qualifications

• Passion for people and eagerness to learn.
• Ambition to grow within IKEA and assist in developing others.
• Confident in approaching customers and providing solutions.

Responsibilities

• Provide exceptional shopping experience for customers.
• Identify customer needs and advise on best solutions.
• Maximise sales by ensuring well-presented and clean areas.

Skills

Customer Service

Flexibility

Sales

Communication

Tools

Microsoft Office

Job description

Social network you want to login/join with:

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Client:

Ikea

Location:

Gateshead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f695bc7897d1

Job Views:

6

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Job ID: f695bc7897d1

Date posted: 13/06/2023

At IKEA, it is so much more than a job.

We are looking to welcome Sales Co-workers to join our amazing team at Gateshead.

In the IKEA world, we call this position a Sales Co-worker.

WHAT WE OFFER

• £12.00 basic hourly rate
• Living Wage Foundation Employer

Showrooms & Markethall

• 12 hours working 3 out of 4 weekends
• 16 hours working 3 out of 4 weekends
• 24 hours working 3 out of 4 weekends

We operate 7 days a week to meet the shopping needs of our customers. This role will require availability to work during the day, late evenings, and full weekends.

Flexibility on availability to be discussed during interviews.

We offer permanent contracts, advanced scheduling & regular weekend off.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save £s on Highstreet retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Additional Holiday on Christmas Eve
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free parking and you can also enjoy a free hot or cold meal option every shift!

WHAT YOU'LL NEED TO HAVE

We are the ones meeting our customers in our stores, online and beyond. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept.

Are you curious about life at home and co-creating the wonderful everyday with our customers? Then we have the job for you. We are looking for someone who is confident in approaching customers and treats them in a polite and friendly manner.

The ideal candidate will have a passion for people, an eagerness to learn and will embrace change with a solution-oriented approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

WHAT YOU'LL BE DOING DAY TO DAY

You provide an exceptional shopping experience for our customers.

You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.

You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design.

You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.

SHOW ROOM CO-WORKER

You are competent with IT to use planning tools, Microsoft Office, using the internet and relevant programmes to support selling to the customer.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.