Sales Assistant - Hydrista (w/m/d)

waterdrop®; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading hydration company at their London Battersea Powerstation store as a customer service representative. You'll engage with customers, provide exceptional service, and help grow the brand's presence. This role offers a dynamic work environment with a focus on sustainability and customer satisfaction.

Benefits

Discount on purchases

Monthly bonuses

Team events and training

Qualifications

• Strong selling skills and ability to multitask.
• Demonstrate retail sales experience in a customer-focused environment.

Responsibilities

• Provide excellent customer service and resolve complaints.
• Maintain brand standards and ensure store cleanliness.
• Capture customer data to enhance loyalty.

Skills

Customer Service

Communication

Selling Skills

Interpersonal Skills

Education

Retail Sales Experience

Job description

Drink More Water, together we grow.
Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Become part of our Store in London Battersea Powerstation!

• Zero hours contract - until November!(for now)

Your responsibilities at waterdrop:

• Provide excellent customer service and surpass customer expectations at every opportunity!
• Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits
• Take every opportunity to capture customer data in order to expand our database and customer loyalty.
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
  
• Deliver product excellence by maximising product knowledge with relevant recommendations.
• Attend and participate in store meetings and training sessions as required by your manager.
• Ensure that good communication with your colleagues is maintained
• Have a positive attitude with the team and customers and be open to constructive feedback.
• Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping
• Follow policies and procedures to maintain the security of stock, customer records and cash handling.
• Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
• Be aware of Health & Safety requirements in the store.

What you bring to the table:

• Be approachable and available to assist our customers with their shopping experiences.
• Enthusiasm and commitment to always provide excellent customer service.
• Willing to adapt and take on new challenges.
• Strong selling skills.
• Always presents a professional image.
• Ability to multitask.
• The ability to maintain professionalism under all circumstances.
• Works effectively and efficiently alone and in the team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrate retail sales experience in a customer focused environment

What we offer you:

• An ambitious and international team with whom fun is by no means neglected.
• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
• Discount on-and offline on your waterdrop purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.