Sales Assistant: Holidaymakers Car Hire at Stansted Airport

Recruitment Avenue; Stansted Mountfitchet; On-site; Full time

Job summary

An established industry player is seeking a dynamic Sales Assistant to join their team at Stansted Airport. In this role, you will engage with holidaymakers and business travelers, providing exceptional service while selling and upselling car rentals. With a focus on warm leads, you'll have the opportunity to increase your earnings through commission and bonuses. The company offers a supportive environment with career progression opportunities, competitive pay, and a range of attractive benefits. If you're passionate about sales and customer service, this is a fantastic opportunity to make a significant impact.

Benefits

Career progression and development

Exceptional commission scheme

6 weeks holiday

Enhanced Maternity and Adoption Leave

Free on-site car parking

Pension and life insurance scheme

Discounted car hire rates

20% discount on mobile phone contracts

Discounted hotel rates

Free annual eye tests

Qualifications

• Proven sales or customer service experience is essential.
• Strong communication and face-to-face sales skills are required.

Responsibilities

• Sell and upsell car rentals to warm leads at the airport.
• Achieve sales targets and manage booking documents.
• Provide excellent customer service and handle administrative tasks.

Skills

Sales experience

Customer Service experience

Excellent communication skills

Face-to-face sales skills

Teamwork

Flexibility in working hours

Job description

Bonus: Guaranteed bonus of £400 per month for the first three months.

Hours: 12 hour shift pattern so you ONLY work TWO days second week: 5 days one week and then only two days second week.

You will deal with car hire for holidaymakers that have just flown into Stansted Airport for a holiday or business travel.

As a Sales Assistant, you will be responsible for selling and upselling car rental. You will sell car hire to very warm leads, then upgrade the car to luxury cars and offer upgraded insurance.

You will also offer optional extras like Sat Navs, child and baby seats if needed.

All the leads are warm as they need the car to get out of the airport; it's a great opportunity to make commission.

Salary: £11.44ph basic with a £50k OTE.

Responsibilities:

• Be a welcoming face at the airport desk.
• Upsell and offer additional products to the car rental booking.
• Achieve sales targets.
• Manage the documents related to the booking of vehicles.
• Carry out administrative tasks related to the rental of vehicles.
• Activate the adequate procedure in case of damage detection and manage the objects left behind.

Key Skills/Experience Needed:

• Sales or Customer Service experience.
• Excellent communication and face-to-face sales skills.
• Ability to work as part of a team in a fast-paced environment.
• Flexibility in your working hours, including availability during the day, evenings, and weekends – our locations can offer you a wide variety of shifts.

Benefits:

• Career progression and development.
• Exceptional commission scheme – uncapped bonus potential with on-target earnings at £40K plus.
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service.
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications).
• Free on-site car parking.
• Pension and a life insurance scheme.
• Discounted car hire rates across our network.
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests.
• Confidential legal and support service through BUPA.