Sales Assistant/Driver

TN United Kingdom; Twickenham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ein etabliertes Unternehmen in der Branche sucht einen engagierten Kundenservice- und Liefermitarbeiter, der in einem dynamischen Umfeld arbeitet. Diese Rolle bietet die Möglichkeit, mit einem talentierten Team zusammenzuarbeiten und erstklassigen Kundenservice zu bieten. Sie werden aktiv am Verkauf von Produkten beteiligt sein und sicherstellen, dass die Kunden eine positive Erfahrung machen. Mit einem Fokus auf persönliche Entwicklung und Karrierefortschritt bietet diese Position eine spannende Gelegenheit, sich in einem unterstützenden und inklusiven Arbeitsumfeld zu entfalten. Wenn Sie leidenschaftlich daran interessiert sind, Kunden zu helfen und in einem Team zu arbeiten, ist dies die perfekte Rolle für Sie.

Benefits

25 Tage Urlaub plus Feiertage

Einkommensschutz

Mitarbeiterunterstützungsprogramm

Lebensversicherung

Betriebliche Altersvorsorge

Flexible Vorteile wie Gymflex

Zahnversicherung

Qualifications

• Erfahrung im Kundenservice oder Einzelhandel ist erforderlich.
• Gültiger Führerschein ist notwendig.

Responsibilities

• Maximierung des Verkaufs von AkzoNobel-Produkten und Unterstützung bei Lieferungen.
• Teilnahme an monatlichen Store-Meetings zur Engagement-Planung.

Skills

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Organisation

Job description

Job Description for Customer Service & Delivery Role at Dulux Decorating Centres

Part of the AkzoNobel family, Dulux Decorating Centres has over nationwide stores and is the UK’s largest paint and decorating merchant. Our portfolio includes trusted brands like Dulux, International, Sikkens, and Interpon, serving customers globally. We pride ourselves on doing things differently, fostering success with excellent benefits and career progression opportunities. Recognized as a Top Employer with ‘Investors in People-Gold’ accreditation, we provide a wide range of services and products for decorating professionals and DIY enthusiasts.

Location and Working Hours

Twickenham - TW13 6DB

Full-time – 40 hours per week

Availability to work shifts between 7am and 4pm Monday to Friday, with some Saturday shifts (8am to 4pm) on a rotational basis with time off in lieu.

Job Purpose

You will contribute to your store's success by collaborating with colleagues and the UK Sales Team to deliver excellent customer service to professionals and DIY customers. Your role involves maximizing sales of AkzoNobel products and accessories and supporting customer deliveries to homes and businesses.

Responsibilities

1. Participate in engagement planning and monthly store meetings.
2. Ensure customers receive a warm welcome, informed conversations, and personalized proposals.
3. Use client service tools to maintain a consistent customer experience.
4. Support the store’s monthly customer contact plan.
5. Follow merchandising plans to restock the shop floor.
6. Load delivery vans and plan routes.
7. Develop your skills and encourage colleagues to do the same using training tools.

Requirements

• Proven experience in customer service or retail roles.
• Valid driving license.
• Enjoys collaborative work and supporting colleagues.
• Remains calm under pressure.

Preferred Skills

• Excellent communication, customer service, and interpersonal skills.
• Well-organized with attention to detail.
• Open to ongoing coaching and career development.

Benefits

We offer personal development opportunities and roles with significant scope and impact, including:

• Competitive salary (dependent on experience).
• 25 days holiday plus bank holidays.
• Income protection, Employee Assistance Programme, Life Assurance, and pension.
• Flexible benefits such as Gymflex, retail card, dental cover, and more.

We promote a healthy work-life balance and mental wellbeing, offering flexible working options.

Apply online via the provided link. We are committed to diversity and an inclusive workplace, considering all qualified applicants without discrimination.