Sales Assistant/Driver

TieTalent; Carlisle; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading company in the UK’s decorating sector seeks a part-time role focused on customer service and sales. You will engage with customers, manage deliveries, and support sales efforts while enjoying a flexible work environment and comprehensive benefits.

Benefits

25 days holiday excluding bank holidays

Income protection

Employee Assistance Programme

Employee Life Assurance

Company pension

Flexible benefits scheme

Qualifications

• Proven experience in a customer service or retail role.
• Valid driving license.

Responsibilities

• Ensure customers receive a warm welcome and informed conversation.
• Load the van and plan delivery routes.
• Support store’s monthly customer contact plan.

Skills

Customer Service

Communication

Interpersonal Skills

Job description

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world-class portfolio of brands – including Dulux, International, Sikkens, and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will also carry out customer deliveries to homes and businesses.

This is a part-time role of 30 hours per week, and you need to be flexible to work shifts between 7am and 5pm, Monday to Friday, with occasional Saturdays.

Job Responsibilities

1. Play an active part in engagement planning & monthly store meeting sessions.
2. Ensure customers receive a warm welcome, an informed conversation, and a personalized proposal.
3. Use our client service tools to ensure a consistent customer experience.
4. Support your store’s monthly customer contact plan.
5. Follow the merchandising plan to restock the shop floor.
6. Load the van and plan delivery routes.
7. Develop your skills and encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service or retail role.
• Valid driving license.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service, and interpersonal skills.
• Well organized with an eye for detail.
• Enjoys ongoing coaching and support to advance your career and build skills.

What We Offer at AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope, and impact. Our comprehensive packages include:

• Competitive salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Flexible benefits scheme including Gymflex, retail card, dental cover, and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the provided link, and we will get right back to you.

We support a healthy work-life balance and mental wellbeing and are open to flexible working options for all roles.

At AkzoNobel, we are committed to an inclusive and respectful workplace where all employees can be their best selves. We embrace diversity in a tolerant environment. Our talent acquisition process is designed to foster this, including training on Unconscious Bias to ensure fair consideration for all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.