Sales Assistant / Driver

Combined Financial Solutions; Aberdeen City; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading company in the decorating sector is seeking a customer service role to enhance the customer experience in store. This full-time position requires collaboration with colleagues and engagement with customers while managing deliveries and store responsibilities. Ideal candidates will have a strong background in retail and customer service, along with excellent communication skills.

Benefits

25 days holiday

Income protection

Staff discount at Dulux Decorator Centre stores

Employee Assistance Programme

Life Assurance

Company pension

Flexible benefits scheme

Qualifications

• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoy a collaborative working environment.

Responsibilities

• Ensure customers receive a warm welcome and informed conversation.
• Load the van & plan delivery routes.
• Support the store's monthly customer contact plan.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Job description

• Altens, Aberdeen AB12 3LH
• £13.34 per hour
• 40 Hours per week (Mon-Fri with occasional Saturdays)
  
  

We encourage you to apply if you have relevant experience and expertise for this role, even if you dont meet all the criteria listed in the job description.

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UKs largest paint and decorating merchant. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.

This is a full time role, which will be over Monday to Friday with occasional Saturdays.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your stores monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.
  
  

Job Requirements

• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.
  
  

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.
  
  

What Do We Offer At AkzoNobel

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
  
  

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.