Sales assistant - DK UK sales

Hachette UK; London; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading publishing company in London is looking for a sales assistant to join their B2B sales team. The role involves providing administrative support, processing orders, and managing communications with customers. Successful candidates will be highly organized, detail-oriented, and skilled at relationship building. The company offers a range of benefits including flexible working options, holiday entitlement, and discounts on company books.

Benefits

25 days paid holiday

Generous pension scheme

Employee assistance programme

60% discount on company books

Cycle to work scheme

Discounted gym membership

Shopping discounts

Up to 30 days remote work from abroad

Qualifications

• Must have a can-do attitude and excellent relationship building experience.
• Ability to prioritise a varied workload.
• Strong presentation skills, both written and verbal.

Responsibilities

• Provide administrative support to sales managers.
• Process daily orders and communicate with customer service.
• Run sales reports and collate marketing information.
• Respond to customer communications effectively.

Skills

Excellent communication skills

Commercial awareness

Highly organised

Detail-oriented

Proficient in ESK and presentation software

Tools

Business Objects

SAP

Nielsen Bookscan

PowerPoint

Google Slides

Job description

Closing date for applications: 2 September 2025

Salary: up to £27,000 depending on how your skills and experience align to the role, plus bonus and benefits

Are you an enthusiastic team player with excellent communication skills and commercial awareness?

We are looking for a sales assistant to join our busy mass market, non-traditional, B2B sales & special sales channel within the DK UK sales department, and be a key member of our team.

Duties will include full administrative support to the head of the channel, one sales manager and two key account managers with a range of tasks, including meeting preparation involving liaising with internal departments to secure materials, gathering and ordering samples and putting together presentations using ESK, PowerPoint and Google Slides.


Responsibilities

• Daily order processing including communication with our customer service and warehouse teams
• Completing title submissions grids
• Running sales reports using Business Objects, SAP and Nielsen Bookscan
• Collating marketing and PR information
• Responding to customer communication, monitoring competitor activity, and other tasks to enable the team to achieve the channel sales targets
• The ability to prioritise a varied and demanding workload is essential

The role is also responsible for management of the sales inbox and ad hoc small sales, so we are looking for someone proficient at dealing with customers face to face, on screen and on the phone, with excellent written and verbal presentation skills.


Knowledge, skills and responsibilities

The role requires someone who can demonstratea confident, positive and professional approach in managing relationships with key colleagues across all DK departments and with a variety of external contacts at all levels of business.

We are looking for someone who is highly organised with a can-do attitude, good system skills, a strong eye for detail and the ability to problem-solve, multi-task and stick to deadlines. If you have a passion for publishing, great relationship building experience, are a good team player and are commercially aware and driven then this could be the role for you.


Additional information

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays
• Generous pension scheme
• Volunteering policy and charity matching
• Employee assistance programme
• 60% discount on company books
• Cycle to work scheme and discounted gym membership
• Flex Fridays (1pm Finish*)
• Shopping discounts
• Up to 30 days remote working from abroad* (*Subject to certain criteria being met.)
• And we plant a tree for every new employee to our business

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visitwww.booktradeentrysupport.org

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

Please state in your application that you found this role through Creative Access.