Sales Assistant (Customer Advisor)

TN United Kingdom; Plymouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a dynamic and growing company as a Sales Assistant – Customer Advisor! This role offers the flexibility of a zero-hour contract, ideal for students or anyone seeking a work-life balance. You'll connect with customers, provide excellent service, and contribute to a vibrant team culture. Enjoy a competitive hourly wage, bonuses, and generous discounts on a wide range of outdoor products. With opportunities for personal development and a supportive work environment, this position is perfect for those passionate about outdoor activities. Embrace the adventure and make a positive impact in the retail world!

Benefits

40-60% discount across products

Up to 33 days holiday

Company pension scheme

Access to Perkbox

Qualifications

• Strong organisational skills with the ability to multi-task.
• A willingness to learn about all things outdoors.

Responsibilities

• Creating a premium and inclusive shopping experience for customers.
• Maintaining an excellent shopping and working environment.
• Identifying opportunities for add-on sales.

Skills

Organisational Skills

Customer Service

Multi-tasking

Product Knowledge

Sales Skills

Job description

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Client:

Outdoor and Cycle Concepts

Location:

Plymouth, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

140806b87c8e

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant – Customer Advisor.

Please note this role is a zero hour contract working a variety of shifts.

We recognize the significance of maintaining a healthy work-life balance. That’s why our zero-hour contracts are designed to accommodate your diverse commitments, catering to students, parents, or anyone seeking additional flexibility.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:

• Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
• Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
• Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
• Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
• Identifying opportunities for add-on sales

You’ll fit right in if you have:

• Strong organisational skills with the ability to multi-task
• A willingness to learn about all things outdoors

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

• Base salary of £11.68 per hour (£9.47 for under 21’s)
• Bonus of up to £750 per annum (in proportion with hours worked)
• 40-60% discount across our range of products
• Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
• Company pension scheme
• Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

Although our zero-hour contracts provide flexibility to work varying hours each week, our rotas are published 4 weeks in advance and we ask that you confirm your availability in line with this. There is no commitment to work every week, but you will need to work regularly to remain an active colleague and be offered work.