Sales Assistant, Cooksongold - Hatton Garden, London

Cooksongold; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Cooksongold is seeking a confident Sales Assistant for its Hatton Garden Store in London. This role involves providing exceptional service to customers, managing product sales, and ensuring satisfaction. Ideal candidates will have experience in customer-facing roles and a commitment to excellent service. Join a friendly, established team and enjoy various employee benefits, including a monthly sales bonus and generous leave.

Benefits

Monthly bonus based on sales targets

Employee Assistance Programme

Interest-free loans for travel costs

Up to 34 days paid leave per year

Matching Pension Scheme up to 8%

Big discounts on company products

Qualifications

• Previous experience in a customer-facing role.
• Desire to deliver excellent customer service.
• Interest in jewellery making is beneficial.

Responsibilities

• Providing friendly service and advice on products.
• Handling precious metal scrap queries and general administration.
• Participating in stock replenishment and stock takes.

Skills

Customer Service

Sales

Job description

Sales Assistant, Cooksongold - Hatton Garden, London, London

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bf1274634c61

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Supporting the work of the Jeweller since 2006

About Us

We are Cooksongold, the UK's largest one-stop shop for the jewellery maker, supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. We are part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

Our head office is in Birmingham Jewellery Quarter, with a London Trade Counter in Hatton Garden. We are a friendly, well-established, growing business of 280 employees, with nearly 60% having worked here over 5 years. Join our team!

We are recruiting a confident Sales Assistant for our Hatton Garden Store. You will be the face of the store, providing friendly, reliable service, offering advice on our products, and ensuring customer satisfaction. Responsibilities include product sales, handling precious metal scrap queries, general administration, stock replenishment, and participating in stock takes.

Requirements include previous experience in a customer-facing role, a desire to deliver excellent customer service, and a willingness to go the extra mile. An interest in jewellery making is beneficial but not essential.

What We Offer

• Monthly bonus based on sales targets
• Employee Assistance Programme, including free GP, counselling, and legal advice
• Interest-free loans for travel costs
• Up to 34 days paid leave per year (after 2 years, including bank holidays)
• Matching Pension Scheme up to 8%
• Big discounts on company products

Hours of Work

37.5 hours/week, Monday to Friday, 08:30-16:45, with a 45-minute unpaid break.

Next Steps

If interested, we look forward to hearing from you. We aim to respond within 10 working days.

Other titles for this role include Retail Sales Advisor, Jewellery Sales Assistant, or Jewellery Store Assistant.

Note: If you are not a passport holder of the country for this vacancy, you may need a work permit. For more info, see our Blog.

Applications should be made via the 'Apply now' button. Do not include bank or payment details in your application.

Created on 25/06/2025 by TN, United Kingdom