Sales Assistant - Christmas Seasonal Temp

Lush; Milton Keynes; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

Product discount

Profit bonus

Spa treatment

Pension

Birthday off

Cycle to work

Transport discount

Employee assistance

Parental leave

Childcare support

Flexible working

Job summary

Lush is seeking enthusiastic Sales Assistants for the Christmas season in Milton Keynes. The role is seasonal and part-time, with shifts that include weekends. You’ll engage customers, demonstrate products, and support a high-quality in-store experience during peak periods.

Strong customer service skills and a flexible approach are essential. You’ll join a lively team, learn about our range, and help create memorable shopping experiences for guests.

Qualifications

• Experience in retail sales or customer-facing role.
• Comfortable with flexible weekends and multiple shifts.
• Proactive in helping customers and learning products.

Responsibilities

• Make customers feel welcome and leave with a positive impression.
• Help customers choose products and share knowledge about items.
• Work with colleagues to hit store goals and maintain a vibrant shop floor.
• Create attractive displays and help customers find products.

Skills

Customer Experience

Teamwork

Communication

Job description

Sales Assistant - Christmas Seasonal Temp

Application Deadline: 25 September 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Milton Keynes

Compensation: £13.45 / hour

Description

We are looking for enthusiastic individuals to join our team for the busy festive season. Our ideal candidate would have experience in retail sales or similar skills in a customer-facing role, with flexibility to work both during the week and at the weekends. We would ideally be looking for individuals with full weekend availability and at least 3 days fully flexible during the week. Notice about the use of AI in applications: We do check every single application for answers that have been AI generated throughout the applications that we receive. If we find that an application or answer is AI generated, then we are much more likely to reject that application altogether. Diversity Matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. The Role Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills. You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine. Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!

Key Information Hours available: Contract Offered dependant on Availability

Application Deadline: 25/09/2026

Trial Shifts Commence From: 03/10/2026

Start Date: From 05/10/2026

*Seasonal Contracts End on Christmas Eve*

Key Responsibilities

• Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
• Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
• Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
• Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
• Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
• Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
• Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
• Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
• Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months’ full pay for parental leave (primary caregiver)*
• Financial childcare support on return to work*
• Flexible working

*qualifying period & hours required