Christmas Temporary Sales Assistant

Lush; Aldcliffe; On-site; GBP 8,400 - 11,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa

Profit-based bonus

Complimentary spa treatment

Pension scheme

Paid day off for your birthday

Cycle to work

Discounted rail and bus season tickets

Employee assistance programme

6 months of full pay for parentalLeave

Financial childcare support on return

Flexible working

Tailored gender affirming care

Job summary

Lush Lancaster is seeking a Christmas Temporary Sales Assistant to be the face of the store, greet customers, and deliver a fun, engaging shopping experience. You’ll use product knowledge to tailor recommendations, demonstrate products, and hand out samples while supporting store targets.

The role offers 12–16 hours per week, two weekdays and one weekend day, with a competitive £13.45 per hour and Living Wage commitments.

Qualifications

• Customer service passion with ability to engage customers.
• Teamwork oriented with positive store environment.
• Excellent communication and approachable style.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Offer personalised recommendations and product demonstrations.
• Provide exceptional customer service with tailored samples.
• Help host in-store events and inclusive experiences.
• Maintain a clean, tidy shop floor.
• Support sales targets by promoting products creatively.
• Manage stock levels and keep shelves well stocked.
• Control store costs such as product waste.
• Participate in ongoing training to improve knowledge.
• Collaborate to foster an inclusive, respectful workplace.
• Work on in-store and external events to leave lasting impressions.

Skills

Customer Experience

Teamwork

Communication

Job description

Christmas Temporary Sales Assistant

Application Deadline: 4 October 2026

Department: Retail

Employment Type: Part Time

Location: Lancaster

Reporting To: Georgie Warren & Jayne Bisby

Compensation: £13.45 / hour

Description

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.

Key Information

Hours available: 12 - 16 hours per week, a minimum of two weekdays and one weekend day. Full flexibility is desirable.

Application Deadline: Sunday 4th October

Interview Date: Mid October TBC

Shop Floor Trial: Mid October TBC

Start Date: End of October TBC

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Financial childcare support on return to work*
• Flexible working
• Tailored gender affirming care*

*qualifying period/hours required

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